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                                                                Talie Baker, an analyst with the consultancy Aite Group,
           Insider’sreport                                      discusses this in Business-to-Consumer Disbursements in the
                                                                U.S.: The Small-Business Opportunity. The report draws on
             on payments                                        a survey of consumers, which indicated that 28 percent
                                                                own small businesses, and that 5 percent had received
                                                                disbursements for their small businesses from a merchant
                                                                acquirer and/or a lender.

                                                                For purposes of this survey, a small business was defined
                                                                as one that generates $10 million or less in yearly revenues.
                                                                From the data provided, it's safe to assume that most
        Instant funding: next                                   generate far less than $10 million yearly in revenues.
                                                                Small-business owners who reported receiving payouts of
                                                                card payments, for example, averaged 9.4 disbursements
        big trend in merchant                                   in 2018 and received an average total of just over $6,800
                                                                in disbursements. Those receiving small business loan
        services?                                               disbursements  averaged 2.6  disbursements  each  totaling
                                                                an average of just over $6,000.


        By Patti Murphy                                         Based on the survey responses and additional research,
                                                                Baker  estimated  these  types  of  disbursements  to  small
        ProScribes Inc.                                         businesses amount to 96 million transactions totaling
                                                                $645.2 billion a year. Here are further data points that
              f there is one constant in the payments acquir-   struck me: 31 percent of small-business owners receiving
              ing space, it is change. As someone who has been   disbursements  from  merchant  acquirers  and  lenders
              involved in banking and payments for more than 40   received those payments via direct deposit, and 30 percent
        I years, I can attest to this fact. Forty years ago, nobody   received payments by check in 2018. In addition, 18 percent
        knew what a debit card was. ATM cards were proprietary;   received payments via debit cards, 14 percent via digital
        shared regional networks were several years off.        wallets, 24 percent took in disbursements via PayPal
                                                                accounts, and 8 percent reported receiving disbursements
        As for credit cards, the few merchants who accepted them   through Zelle.
        had to paw through paper reports to determine if a card
        presented for payment was in good standing. Then about   "As U.S. small business owners become more familiar with
        once a week they would bundle and deposit paper tickets,   the real-time payment capabilities offered through the card
        and wait weeks before receiving bankable funds in return.   networks as well as PayPal and Zelle, demand will increase,
        Electronic data capture and authorization were several   making direct deposit and check less relevant," Baker said.
        years off.
                                                                Baker's report was commissioned by IngoMoney, which
        Direct deposit via the automated clearing house network,   began as a mobile app that allows consumers to cash
        meanwhile, was a brand new concept and not widely used.   checks (using mobile deposit technology) and have the
        But if the changes ushered in by technology advances in the   funds posted to a prepaid or traditional debit cards. At 1
        late 20th century were big, changes that have occurred in   to 3 percent of the check amount, the fees undercut those
        consumer buying habits and merchant expectations in the   charged by typical brick-and-mortar check cashers.
        early 21st century have been nothing short of monumental.
                                                                Ingo recently began rebranding itself as "the instant money
        Changes like the move to online and mobile shopping,    company." It has a partnership with Visa, and launched
        mobile payments, free terminal deployments, electronic   an initiative in 2018, Ingo Money QuickConnect, which
        loyalty programs, and merchant cash advances taken      leverages Visa Direct. Visa Direct supports near-real-time
        together have radically reshaped the competitive landscape.   payments  (within  30  minutes  of  initiation)  to  traditional
                                                                and prepaid debit card accounts at Visa-issuing financial
        Now it's beginning to look like another big change is in   institutions. Drew Edwards, Ingo's founder and CEO, told
        the offing: instant funding of merchant accounts. Think of   me recently that instant funding solutions are driving
        it as real-time payments, but in a context that makes the   much of the company's growth. "We're enabling companies
        most sense for businesses accepting credit and debit card   to make digital payments to consumers and micro-
        payments: faster payments for credit card receipts. My   businesses," he said.
        sense from conversations with ISOs and merchant level
        salespeople (MLSs) is that not many merchant acquirers   Visa and Ingo are not alone in the push for faster payments.
        or small business lenders offer instant funding today. But   Mastercard offers a service called Mastercard Send that
        there are opportunities for those that do to take market   is similar to Visa Direct. Last year, Mastercard disclosed
        share from those that don't.
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