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TradeAssociationNews




        Eureka Payments is a direct-to-merchant ISO. We served      Regardless of your beginnings, where you are now, or
        Northern California, Southern Oregon and card-not-pres-     what success you attain, measure yourself not against
        ent merchants nationwide. I am honored to have worked       others—but by the distance between your aptitude
        with Steve and Scott for nearly a decade.                   and your altitude. Do that sincerely and with earnest-
                                                                    ness, and you will be amongst the richest people on
        Being an independent ISO allowed me to write freely, un-    earth. And we, who came to witness your journey, will
        constrained by the obligations of a public company. Writ-   be proud to have done so.
        ing required me to think deeply, and I thank The Green
        Sheet, Kate Gillespie and Laura McHale-Holland for the   Thank you all. Thank you MWAA. It is a privilege to have
        privilege and platform they provided.                   my name forever etched in your organization's history.

        While with Eureka Payments, Eugene Rome of Rome LLP     As founder of Humboldt Merchant Services, co-founder of Eureka
        encouraged me to serve as an expert witness. I hesitated,   Payments, and a former executive for such payments innovators as
        but he persisted, and I'm grateful he did. Today, expert tes-  WePay, a division of JPMorgan Chase, Ken Musante has experience in
        timony is one of my consulting verticals, and it's given me   all aspects of successful ISO building. He currently provides consulting
        court-side seats to some of the most fascinating stories in   services and expert witness testimony as founder of Napa Payments
        the history of payments.                                and Consulting, www.napapaymentsandconsulting.com. Contact him
                                                                at  kenm@napapaymentsandconsulting.com,  707-601-7656  or  www.
        I've testified in both civil and criminal cases. I've been on   linkedin.com/in/ken-musante-us.
        both sides of a deposition with Ed Marshall. And I worked
        one of the most bizarre cases ever for Theo Monroe. It's
        amazing how hard some people will work to make a dis-            Snapshot of Upcoming Events
        honest dollar.

        In 2019, I left Humboldt County. My son needed services
        not available there. During our time at Eureka, we recog-
        nized the potential of payfacs, which became my next di-
        rection.

        Patrick Guindon gave me the chance to serve as a product
        manager for WePay, a Chase-owned payfac. Before WePay,
        I'd had 10 bosses in my entire career. At WePay, I had at            September 8 - 10, 2025
        least as many in two and a half years. It was a challenge to           Fairmont Scottsdale Princess
        adjust to a big company, but I grew tremendously.                             Scottsdale, AZ
                                                                               https://westernstatesacquirers.org/

        I served as a scrum master helping integrate WePay's CNP
        ecosystem into Chase's CP solution. We failed—fantasti-
        cally—but I learned more than from any success. Many of
        my current clients, like Coris.AI's founders Vinodh and
        Shaym, come from those connections, and I reach out to
        my WePay Alum regularly.

        In 2021, I founded Napa Payments and Consulting.   To
        Greg Reymundo, my first client, and Bill Dumont, my lon-
        gest client, Thank you! Naim Hamdor, a close friend and
        Payzli founder, provided a unique opportunity to support     Strategic Leadership Forum
        them through their launch.
                                                                  September 29 - October 01 , 2025
        I still remember my high school commencement address.
        The speaker spoke about Kaizen, the Japanese principle of   The Ritz Carlton, Laguna Niguel, Dana Point, Calif.
        continuous improvement. I didn't fully understand it then,              http://bit.ly/46zKX9b
        but it stuck. Kaizen, the idea of incremental progress, is
        something I strive for in my life. In 2017, I gave the com-
        mencement speech at my own son's graduation.
                                                                Editor's note: You can also tune in to an interview Allen Kopelman, CEO
        Though he didn't graduate in the traditional sense, I'll   of  Nationwide  Payment Systems  and  host  of  the  B2B Vault  podcast,
        leave you with the message I shared and my own aspira-  recorded with Ken Musante shortly before the award ceremony at
        tions:                                                  B2B Vault, http://bit.ly/47bkkYs; YouTube,  http://bit.ly/4ldnfmK; and
                                                                Spotify, http://bit.ly/45hfEO7.

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