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Table of Contents

Lead Story

XTP: Putting sexy into payments

News

Industry Update

PCI - the talk of NRF 2008

It's a woman's world, too

Calling all Canadian ISOs, MLSs

Uh oh, where'd Penney's data go?

Payments in podcast

Features

AgenTalkSM:
Steven Peisner

EMV and the United States

Tracy Kitten
ATMmarketplace.com

Views

Gift card muscle flex

Maxwell Sinovoi
United Bank Card Inc.

Education

Street SmartsSM:
Are you prepared for the big R?

Dee Karawadra
Impact PaySystem

Three ways to boost sales in 2008

Scott Henry
VeriFone

Residual report review

Jeff Fortney
Clearent LLC

Stop, look, listen to merchants: Ten tips

Aaron Bills
3Delta Systems Inc.

Get a grip on revolving doors

Curt Hensley
CSH Consulting

Pounce on cash advance pronto

Mike Evans
2nd Source Funding

Company Profile

ProposalPortal.com

New Products

A paper-thin RFID shield

PaperTyger Defender Contactless Card Shield
Chase Corp.

Elo touch screen at Vegas POS

Elo TouchSystems 1729L
Elo TouchSystems

Inspiration

Little lovin', big boost

Miscellaneous

POScript

ISOMetrics

Departments

Forum

Resource Guide

Datebook

Skyscraper Ad

The Green Sheet Online Edition

February 11, 2008  •  Issue 08:02:01

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Uh oh, where'd Penney's data go?

One year after the infamous TJX Companies Inc. data breach came to light, J.C. Penney Co. Inc. joined the list of retailers whose customer data has been mishandled. Personal information from an estimated 650,000 J.C. Penney and 100 other retail store customers is unaccounted for.

GE Money, part of General Electric Capital Corp., stated a computer tape went missing in October 2007 from a warehouse run by data storage company Iron Mountain Inc. GE Money, which handles J.C. Penney's and other national retailers' credit card operations, uses Iron Mountain's services to store its data. Along with credit card information, 150,000 Social Security numbers are estimated to be on that tape.

According to GE Money spokesman Richard C. Jones, there is no evidence of fraudulent activity on the accounts involved. And there is "no indication of theft or anything of that sort." He noted that the tape was constructed to make unauthorized access extremely difficult, even for experts or those with specialized technology.

Dan O'Neill, spokesman for Iron Mountain, said the company has "occasionally made mistakes" because of the high volume of information stored and that it regrets losing the tape. However, Iron Mountain said the tape could still be in the warehouse.

"We believe this is an unfortunate case of misplaced tape," Iron Mountain said in a statement. "There has been no evidence to suggest that the media was obtained by unauthorized persons or has been misused in anyway."

As a precaution, GE Money has been notifying consumers of the possible breach since December. Consumers have received letters, telling them to phone a call center for further information. GE Money expects all notifications will be completed by the end of January.

Notice to readers: These are archived articles. Contact names or information may be out of date. We regret any inconvenience.

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