The Green Sheet Online Edition
November 12, 2007 • Issue 07:11:01
Click-and-go reordering for MLSs
When a merchant level salesperson (MLS) places a phone order for a new magnetic card reader for a customer, sometimes wires get crossed. The vendor's customer service rep gets the orders mixed up and the MLS receives a new cash drawer and a roll of thermal receipt paper instead.
USA ePay, owned by GorCorp Inc., has come up with an easy, accurate and innovative way for MLSs to supply and resupply their merchant clients: the Reseller Online Product Order Form.
The form allows MLSs to order all of USA ePay's products directly through USA ePay's reseller console, giving MLSs greater control and confidence that what is being ordered is what will be received.
Ordering is straightforward. On the online order display, click the toolbar category that applies. You can track an application, add a new merchant or resupply an existing merchant. You can order equipment and supplies from any screen or bypass them all and go directly to USA ePay's online store.
Once in the store, an MLS can purchase value-added products without first submitting a merchant application.
But if an MLS wants to first add a new merchant to USA ePay's database, it is a simple process of filling out and saving a merchant application online. There is no application processing time delaying the start of product ordering; the MLS can begin ordering products and supplies for that merchant immediately.
The products offered by USA ePay are listed, along with product descriptions and pictures. Enter the quantity desired for the appropriate product, and mouse-click to the billing and shipping screen. The MLS can then track pending orders at the Order Status and History screen.
USA ePay processes cards on the First Data Corp. (Nashville), TSYS Acquiring Solutions, Chase Paymentech Solutions LLC, Global Processing Systems and Planet Payment Inc. platforms.
USA ePay Co.
866-872-3729 ext. 302
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