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CompanyProfile
ISO/MLS contact:
Pete Philomey, National Sales
Manager
pphilomey@southseasdata.com
201-320-3284
The business of machines
ounded in 1992, South Seas Data LLC began Marzano believes providing this critical support to end
serving the money transfer industry as a sup- users directly raises client efficiency and productivity,
plier to First Data Corp. Since then, Englewood, which in turn, helps improve employee morale with better
F Colo.-based SSD has continued to provide cus- response times and more manageable support ability.
tom service solutions to Fortune 500 companies in the
technology market, with a concentration on replacement A network of credibility
and maintenance solutions for POS terminals and per- The relationship to its parent entity also enables SSD
sonal computing hardware. to offer clients additional capabilities. As part of the
McCormick family of companies, which includes General
In 1997, SSD landed Western Union as a money transfer Credit Forms, Golden Business Forms, Advanced Labeling
client. A contract to service MoneyGram's money transfer Systems and Paper Systems Inc., SSD has access to a much
locations followed. SSD acted as the trouble ticket wider set of products. "Together, all the companies are
management bridge between MoneyGram agents and the focused on helping our customers meet the POS needs
BancTec maintenance team. of their merchant clients," said Pete Philomey, SSD
National Sales Manager. "From transaction forms to rolls
"In 2002, three years before we were acquired by the and ribbons to guest checks, labels and hardware depot
General Credit Forms ownership group, South Seas Data services, the affiliated companies under the McCormick
began providing advanced exchange equipment depot umbrella are able to meet all of those merchant needs."
solutions to Western Union's group of money transfer
agents all across North America," said John Marzano, SSD SSD also maintains many levels of certifications and
General Manager. "Today, we've grown to support over manufacturer partnerships that can be leveraged to
200,000 locations and a diverse client portfolio." provide support and solutions to clients. "We like to
From machine, to cloud and beyond maintain a variety of educational backgrounds, which
directly translates to not only a more educated workforce,
According to Marzano, SSD assists enterprise clientele but a greater knowledge base that can be leveraged to
with everything from hardware procurement to full assist with the client's needs," Philomey noted.
depot services, including hardware support, repairs,
refurbishments and retrievals. Extending the legacy
Going forward, SSD plans to keep growing organically
In 2017, SSD introduced a new cloud/software services in both the hardware advanced replacement and cloud/
division to provide terminal management solutions software sectors. Company leaders also expect to build
and customized operating environments to the broader SSD's expertise in providing full hardware support for
community of transaction processing entities. These retailers and ISOs that don't want to handle it themselves.
service offerings include an array of cloud-hosted
solutions applicable to the small to midsize business Marzano said SSD will also be "expanding beyond the
market, along with SSD's existing POS customer base. traditional check/cashing money order vertical to retail
and restaurant POS support, and also other industries
Included in the new cloud services mix are applications such as medical and hospitality, where the company
to address private virtual desktops and servers, disaster can leverage its software security suites to lock down
recovery and business continuity, and remote and offsite solutions and provide further PCI protections." Philomey
backup solutions. affirmed SSD is positioned well for growth, because it can
provide full turnkey support for hardware at the retailer
According to SSD, the company functions as a trusted locations. "We purchase; we image and load software;
cloud partner for its clients, enabling information we configure; we ship; we maintain; we repair; and we
technology departments to, support things such as bring retrieve – in addition to providing customer support for
your own device, while still maintaining secure access the installed hardware," he said.
and trace-ability of resources.
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