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Letter from the editors



                     hen this issue mails out and goes live
                     online on Dec. 24, we hope you will be
                     enjoying a respite before your merchants
        W begin dealing with returns and exchang-
        es, and you turn your focus toward implementing
        plans for the coming year.

        As we prepared this final issue of 2018, we appreciated
        the  wisdom  of  the  many  payment  professionals  who
        took time to offer insights on a range of topics and
        weigh in on critical issues of the day. In researching
        the year-in-review article featured on our front page,
        several key trends stood out: cost control with cash
        discounting and decoupled debit; mounting interest
        in PIN debit and PIN authentication; ongoing data
        security concerns; and developments in the fintech and
        mobile arenas.

        As we all know, payments is a highly complex industry.
        You may want to add to or even disagree with our            Let me make it easy for you to
        analysis. We will welcome your thoughts. This could
        lead to your penning an article or two for us. We           reach your target audience with
        fully appreciate the industry experts who contribute
        articles  month  after month that provide insights and    a personalized custom advertising
        tips directly focused on your needs. As the industry             campaigns to meet your
        changes, so do they. And they readily share what
        they've learned about navigating successfully in our      companies individual needs today.
        dynamic sphere. In this issue, you'll find tips on what
        ISOs and merchant level salespeople (MLSs) can learn
        from community  banks;  key considerations, from a             •  Spotlight Innovators’ Web Pages
        legal perspective, pertaining to liability that arises
        from data breaches; reasons why MLSs part ways with            •  Custom Videos
        their ISOs; and the not so fast progress toward faster           (multiple level options available)
        payments.
                                                                       •  Targeted Email
        You'll also find briefs on several of the news stories we've     Campaigns
        posted recently at www.greensheet.com. We've covered           •  Resource Guides
        growth in electronic payments, the Faster Payments
        Council, perspectives on multifactor authentication, the         (multiple options available)
        Fed's torpedoing of fully electronic checks, Walmart's         •  Print advertising
        acceptance of cash for in-store online ordering, too             (multiple options available)
        much personally identifiable information for sale on
        the Dark Web, and more. And we've included company             •  Online advertising
        and product profiles, along with updates from you, our
        readers, advertisers and media partners. Spreading the        Bundle advertisng campaign discounts*
        word about your milestones is central to our mission,
        and we appreciate the support we've been able to give
        and receive throughout the year.                             Danielle Thorpe

        In the new year, we'll continue our mission of providing           AVP Media Partnerships
        resources for the educational and professional
        enrichment of the industry's dedicated feet on the street.          707-284-1686
        How can we help you? Please share your thoughts at
        greensheet@greensheet.com.  And  don't  forget  to  send
        press releases to press@greensheet.com.                      Your bottom line will thank you.





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