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InsideGS

Cover Story Education

Retail disruptors redefine commerce .......................................1 Street Smarts SM
By Ann Train Let's stir things up a bit.................................................................38
A new breed of retail disruptors places a premium on high-quality By Steve Norell, US Merchant Services Inc.
products and services, speed and responsiveness, and the capac- When he entered the payments industry, our new Street Smarts SM
ity to reinvent customer experiences. columnist quickly decided he could do a better job of running a
sales office even though his industry knowledge was limited at
News Briefs the time.
Dixons Carphone under fire for Nourish sales and exfoliate fraud:
slow reporting of data breach ...................................................10 Combatting beauty fraud ............................................................41
Pan-European digital bank to launch ....................................10 By Don Bush, Kount Inc.
Collaborations reduce chargebacks, study finds .............10 When it comes to online fraud, many think high-ticket industries,
such as electronics, are most affected by criminal activity. But
SCOTUS says yes to expanded don't underestimate the price of beauty.
online sales tax collection ...........................................................10
What does cryptocurrency mean for ISOs? .........................44
Vectra finds tunnels in encrypted web traffic ....................10
By Jordan Olivas, RS Software Inc.
SCOTUS ruling a win for consumers? Talk abounds in the industry about how cryptocurrency will alter
AmEx, retailers disagree ..............................................................10
the way we exchange the value of goods; however, the traditional
PayPal, Simility ally against cybercrime ...............................10 merchant services model has a big advantage.
Industry Update ...............................................................................12 Your merchants are flying blind ...............................................46
Views By Barry Davis, Womply
When it comes to merchant sales trends, common assumptions
Insider's report on payments: are often incorrect. And most merchants are flying blind when it
Cashless and cashier-less: comes to making data-driven decisions about their businesses.
a revolution in the making? .......................................................18
By Patti Murphy, ProScribes Inc. New Product
Amid ongoing claims that cash is going the way of dinosaurs, news Cloud-based EMV solution improves
agency Reuters reported that Microsoft Inc. is developing systems transaction speed, security .......................................................49
that would eliminate cashiers and checkout lines. Prevent chargebacks with curated
The Green Sheet, CCSalesPro intelligence, automated alerts ..................................................50
start new podcast series ..............................................................24 Inspiration
The Green Sheet, in partnership with CCSalesPro, launched Mer- Silence is power ................................................................................51
chant Sales Podcast the week of July 1, 2018. Weekly podcasts are
set to commence in August. Departments

Company Profile Letter From the Editors ....................................................................5
Readers Speak:
HPS Worldwide: Are states rights on the horizon for
Putting U.S. acquirers in the driver's seat ............................31 marijuana businesses? .....................................................................8
Spotlight Innovators ......................................................................25
Resource Guide .................................................................................52
Advertiser Index ...............................................................................62

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