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19:58:36 (UTC) 05-10-2017
vPromos, Merchants Bancard Network team to reduce customer churn
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The Green Sheet
When dual pricing was introduced, rising card acceptance costs were putting pressure on margins, creating a challenge for merchants, processors and service providers. The industry needed a solution that was both transparent and compliant.
By presenting both an original price and a discounted price for customers who choose to pay with cash, dual pricing enabled merchants to offset processing costs without confusing customers. Customers understood what they were paying, merchants understood how pricing was applied and the structure aligned with established cash discounting compliance standards.
Merchant Bancard Network created this model and secured a patent for it. Over time, additional providers joined the dual pricing movement as merchants increasingly demanded a simple, transparent solution.
Like reproduced prints, many of these programs resemble the original at first glance. But if you look more closely, you may find some subtle differences.
Precision and accuracy are the very foundation of dual pricing. The ways in which prices are displayed, calculated and communicated directly shape a program’s performance and success. Any changes to that structure, even minor ones, can change the experience, making fundamental pricing less clear and less consistent.
Gradual departures from an original application are not always easy to spot but could potentially undermine the consistency and accuracy of the merchant and customer experience. Working from the original model avoids these issues and preserves the integrity of dual pricing, both in concept and in practice.
Not all dual pricing programs are built the same. ISOs and merchant level salespeople (MLSs) who understand the subtle distinctions between originals and copies can deliver more consistent outcomes for their merchants.
Consistency at the point of sale builds clarity and trust. Clarity in pricing supports the customer experience. Merchants and customers who trust a well-structured program are more likely to keep using it, creating long-term relationships. As you build your book of business, these key performance indicators are part of a broader value proposition.
Dual pricing has become widely adopted because it solves a universal challenge. As the category continues to evolve, the distinction between original and imitation becomes even more meaningful.
Merchant Bancard Network established the model and continues to refine it. As the patent holder, MBN remains closely aligned with the structure that defined dual pricing from the beginning. In a market shaped by replication, the original still sets the standard.
Partner with MBN and bring that standard to the merchants you serve.
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