News from the Wire

Toast Go® 3 handheld, with cellular and ToastIQ, unlocks revenue potential

Thursday, July 31, 2025 — 18:50:11 (UTC)

Jul 31, 2025 8:00 AM Eastern Daylight Time

New Toast Go® 3 Handheld with Cellular Connectivity and ToastIQ Unlocks Additional Revenue Potential—Anywhere Restaurants Operate

BOSTON--(BUSINESS WIRE)--Today, Toast announces the Toast Go® 3, the latest evolution of its handheld point-of-sale device, designed to help restaurants deliver faster, smarter service—anywhere. Purpose-built for the rigors of hospitality, Toast Go® 3 combines speed, durability, and comfort in a lighter, sleeker design that keeps up with teams from patios to festivals to curbside.

Toast Go® 3 is the only handheld that combines ToastIQ, Toast’s intelligence engine, with built-in cellular connectivity, enabling staff to take orders, process payments, and print receipts over both Wi-Fi and cellular networks, with seamless switching between them. Several ToastIQ features, embedded across the Toast platform, specifically enhance handheld service: Menu Upsells*, which deliver real-time prompts to help boost checks; Shift at a Glance* providing instant updates so every staff member knows what’s 86'd; and Digital Chits that highlight guest preferences and special occasions right on their handhelds, giving staff the tools to deliver unparalleled hospitality.

“The launch of our first Toast Go handheld in 2018 revolutionized restaurants by putting the power of Toast directly into staff’s hands. Since then, our handhelds have powered over 2 billion orders, and every aspect of the new Toast Go® 3 is shaped by that wealth of experience,” said Steve Fredette, President and Co-Founder of Toast. “The small details in a dining experience, like seamless service or remembering a guest’s name and preferences, can be the deciding factor in whether someone returns or not. We believe these little things make a big difference in hospitality, and it's why we're so excited for these new capabilities to be introduced to our handhelds.”

The modern restaurant landscape demands flexibility, with on-premise, takeout, and delivery now fundamental service models. Restaurants are adeptly reaching guests in a multitude of locations, with 43% of those surveyed by Toast extending their offerings to off-premise catering, curbside pickup, and even operations within food halls and farmers markets.1 The new Toast Go® 3 was designed to meet that demand and also offer:

Cellular network payments and printing: With Toast Go® 3, servers don’t have to run back and forth to take payments and print tickets. Cellular printing allows for seamless receipt and kitchen ticket printing on devices across separate internet networks, significantly extending service areas beyond traditional Wi-Fi range.

Durable, restaurant-ready design: Whether it’s dropped or exposed to spills, dust, or heat, Toast Go® 3 is designed to endure the rigors of a busy shift. IP65-rated, it protects from dust and liquids, and with built-in shock absorption, can withstand drops from 5 feet—a device as resilient as the industry it serves.

Automated pairing recommendations anywhere: Through ToastIQ-powered Menu Upsells*, automatically populated prompts on the Toast Go® 3 guide servers to suggest menu pairings, modifier suggestions, and upgrades in real time to staff, helping to act as a training tool and drive additional revenue.

Real-time staff intelligence: ToastIQ features deliver critical, in-the-moment information directly to staff handhelds and terminals. Digital Chits enable personalized service by sharing important guest details, and Shift at a Glance* helps enable efficient operations with instant updates—including specials, low stock notifications, and staffing changes, among others.

Extended battery life: Designed for long shifts, the new Toast Go® 3 handheld stays powered throughout service, allowing staff to offer continuous hospitality. In regular service, Toast Go® 3 operates for more than 24 hours by consuming less power than the Toast Go® 2.

Compact design: Toast Go® 3 delivers the same expansive screen for easy order taking and payment processing as Toast Go® 2 in a device that’s 16% lighter and fits in a pocket—making it easy for staff to comfortably carry throughout a shift. The new handheld also includes built-in rear and front-facing cameras.

“The Toast Go® 2 was already amazing, but I love the Toast Go® 3. On the first night we used them, a tornado knocked out our power—but thanks to cellular connectivity, we could still run cards and close out tabs without a hitch. We are now considering new possibilities for off-site events like a cocktail cart or festival pop-up. It’s a game-changer for our flexibility,” says Taelor Carmine, owner of Bodhi, a Thai craft cocktail bar and bistro in Indianapolis. “The upsell prompts have also made it quicker and easier for servers and bartenders to suggest add-ons, and it’s been especially helpful for training new staff. We’re even working with our in-house sommelier to build wine pairings into Menu Upsells* so all servers can give expert recommendations.”

The new Toast Go® 3 will be available in September. A Wi-Fi-only version is also available. To learn more about the Toast Go® 3, please visit www.toasttab.com/toastgo3.

*Indicates early release features. To try them, customers can go to the Toast Test Kitchen on Toast Shop.

About Toast

Toast [NYSE: TOST] is a cloud-based, all-in-one digital technology platform purpose-built for the entire restaurant community. Toast provides a comprehensive platform of software as a service (SaaS) products and financial technology solutions that give restaurants everything they need to run their business across point of sale, payments, operations, digital ordering and delivery, marketing and loyalty, and team management. We serve as the restaurant operating system, connecting front-of-house and back-of-house operations across service models including dine-in, takeout, delivery, catering, and retail. Toast helps restaurants streamline operations, increase revenue, and deliver amazing guest experiences. For more information, visit www.toasttab.com.

Forward-Looking Statements

This press release contains “forward-looking statements,” within the meaning of Section 27A of the Securities Act of 1933, Section 21E of the Securities Exchange Act of 1934 and the Private Securities Litigation Reform Act of 1995. Forward-looking statements may be identified by the context of the statement and generally arise when Toast or its management is discussing its beliefs, estimates or expectations. Such statements generally include the words “believes,” “plans,” “intends,” “may,” “will,” “expects,” “anticipates,” “outlook,” “continues,” or similar expressions. These statements are not historical facts or guarantees of future performance, but represent the beliefs of Toast and its management at the time the statements were made regarding future events which are subject to certain risks, uncertainties and other factors, many of which are outside Toast’s control. Actual results and outcomes may differ materially from what is expressed or forecast in such forward-looking statements. Forward-looking statements include, without limitation, statements regarding Toast’s business plans and strategy, including the development and availabilities of ToastIQ, the launch plan of Toast Go® 3, its intended functionalities, the anticipated benefits of its implementation on restaurant operations, revenue growth, and guest experiences, as well as the benefits on Toast’s business and operations.

The forward-looking statements contained in this release are also subject to other risks and uncertainties, including those more fully described in Toast’s filings with the Securities and Exchange Commission (“SEC”), including in the sections entitled “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations'' in Toast’s Annual Report on Form 10-K for the year ended December 31, 2024, Toast’s Quarterly Report on Form 10-Q for the quarter ended March 31, 2025, and Toast’s subsequent SEC filings. Toast can give no assurance that the plans, intentions, expectations or strategies as reflected in or suggested by those forward-looking statements will be attained or achieved. The forward-looking statements in this release are based on information available to Toast as of the date hereof, and Toast disclaims any obligation to update any forward-looking statements, except as required by law. These forward-looking statements should not be relied upon as representing Toast’s views as of any date subsequent to the date of this press release.

TOST-CORP

1 To help better understand the restaurant industry, Toast conducted a blind survey of 712 restaurant decision-makers operating 16 or fewer locations in the United States including both Toast and non-Toast customers from April 18, 2025 to May 13, 2025. Respondents include a mix of both full-service and quick-service restaurants. Respondents were not made aware that Toast was fielding the study. Panel providers granted incentives to restaurant respondents for participation. Using a standard margin of error calculation, at a confidence interval of 95%, the margin of error on average is +/- 4%.

Contacts Media: media@toasttab.com Investors: IR@toasttab.com

Notice to readers: These are archived articles. Contact information, links and other details may be out of date. We regret any inconvenience.

Source: Company press release.

Categories: New Product