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pmtbox hires three tech veterans to lead its enterprise expansion

Thursday, November 12, 2026 — 18:08:38 (UTC)

pmtbox hires three tech veterans to lead its enterprise expansion

Former Qualtrics, Pluralsight and BILL leaders take over operations, sales and marketing at the Orem payments company months after its $15 million seed round

OREM, Utah – November 9, 2026 – Orem-based pmtbox has added three executives with backgrounds at Qualtrics, Pluralsight and BILL as it moves to serve larger operators. Austin Nilsson is the company’s new vice president of operations, Matt Wawro is head of sales and Jenny Lieb is head of marketing and expert services.

The pmtbox platform combines payment processing, fraud prevention, chargeback management and payment intelligence in a single system, built for operators that include businesses running many locations or multiple brands. The hires come seven months after the company closed a $15 million seed round led by Tandem Ventures, and shortly after Coupons.com founder Steven Boal joined its board.

“Operators come to us because they’re tired of running their business on systems they don’t control and can’t see into,” said Wayne Hamilton, co-founder and CEO of pmtbox. “As we take on bigger operators, we know we need a team that can deliver their outcomes at the standards they expect from their partners. Austin, Matt and Jenny have done that work at Qualtrics, Pluralsight and BILL, and they believe that our job is to give operators leverage, not another dependency.”

Nilsson spent more than 17 years at Qualtrics. He joined as an early employee, built several of its operations functions and took products into new markets as the company grew from startup to category leader. In his most recent role there, he led Professional Services for North and South America, working with the company’s most strategic customers.

Wawro brings experience scaling go-to-market operations from small-business sales into the enterprise. For six years he built and ran SDR programs for enterprise and named-account sales at Pluralsight and Liferay. He also has payments-industry sales experience, most recently leading BILL’s highest-performing mid-market sales team.

Lieb has built her career around understanding how customers operate and shaping go-to-market strategy to match. After a decade in Deloitte Consulting’s technology consulting practice, she held customer experience, product strategy and customer success leadership roles at Qualtrics, where she led the customer portion of the company’s IPO roadshow ahead of its $8 billion acquisition by SAP. Most recently she was the inaugural director of L.E.K. Consulting’s digital service line, which she grew into a major contributor to the firm’s global revenue.

The three executives join a leadership team led by Hamilton and co-founder Pete Kledaras. Hamilton has 20 years of experience in payment processing. Kledaras was previously chief risk officer at CashStar, the digital gift card platform Boal co-founded and chaired. Along with Hamilton and Boal, the pmtbox board includes Alex Bean, founding partner of Tandem Ventures, and Nick Thomas, founder of Finicity.

pmtbox is putting its seed funding toward growing its engineering, risk and enterprise teams.

About pmtbox

The pmtbox enterprise commerce platform puts data and control back in the hands of operators. Legacy vendors each cover one step of the payment lifecycle. The platform runs payment processing, fraud prevention, chargeback management and payment intelligence as one system, replacing the separate processor, fraud tool, chargeback manager and dispute recovery firm operators pay for today with one partner and flat, bundled pricing. The company runs fraud, disputes and payment optimization for operators and covers the full cost of any fraud it approves. Because pmtbox sees payment data from checkout to chargeback, operators increase approved sales, cut fraud losses and lower processing costs, and their teams run the business. Founded on the principle that infrastructure should strengthen operator leverage rather than create dependency, pmtbox builds for operators running many locations or multiple brands. For more information, visit pmtbox.com.

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Source: Company press release.

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