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Chase partners with PayPoint to offer new cash deposit service for customers

Monday, November 09, 2026 — 17:08:31 (UTC)

Chase partners with PayPoint to offer new cash deposit service for customers

Chase customers can deposit cash into their current account at more than 30,000 PayPoint locations across the UK

New service gives Chase customers a simple way to pay cash into their current account through PayPoint retailers Customers can generate a barcode in the Chase app and have it scanned at a participating PayPoint location More than 30,000 PayPoint locations are available across the UK, with over 99% of the population living within one mile of a PayPoint store Customers can deposit up to £500 a month, with no fee for using the service Cash will usually appear in the customer’s Chase account within 10 minutes

London, 9th November 2026 – Chase today announces a new partnership with PayPoint that will enable customers to pay cash directly into their Chase current account at more than 30,000 PayPoint locations across the UK.

The new service gives Chase customers more choice in how they manage their money, combining the convenience of digital banking with the ability to deposit notes and coins locally.

It reflects the continued importance of access to cash services in the UK, giving customers a convenient way to pay cash into their account in communities across the country.

More than 99% of the UK population lives within one mile of a PayPoint store, with some locations open until midnight.

To make a deposit, customers simply select ‘Pay in’ within the Chase app, choose the current account they want to pay into and enter the amount they want to deposit. The app then generates a barcode, valid for 20 minutes, which can be scanned by the cashier at a PayPoint location before the customer hands over their cash. Customers receive a receipt and the money will appear in their Chase account within 10 minutes.

Customers can deposit both notes and coins, with a minimum deposit of £10. They can deposit up to £500 each month, subject to an annual limit of £6,000, with no fee for using the service.

Paridhi Rathore, Head of Payments for Chase, said: “We want banking with Chase to fit around customers’ lives, giving them simple and convenient ways to manage their money.

“Our partnership with PayPoint gives customers the best of both worlds: the ease of managing their money through the Chase app, with the option to deposit cash locally when they need to.” Anthony Sappor, Banking and Digital Engagement Director at PayPoint, said:

“With more than 30,000 PayPoint locations nationwide, we're proud to provide Chase customers with a simple, convenient way to deposit cash locally and securely whenever they need to.”

By combining Chase's digital banking experience with PayPoint's nationwide retail network, we're making it easier for customers to access essential banking services in the communities where they live and work.” ENDS How it works

Customers can deposit cash in a few simple steps: Open the Chase app and go to Payments, then select Pay in Choose the current account to pay the money into Select Deposit cash at a PayPoint Enter the amount to deposit Chase generates a barcode, which is valid for 20 minutes The cashier scans the barcode and accepts the cash The customer receives a receipt and the money will usually be added to their account within 10 minutes

The service accepts both notes and coins and is available subject to individual PayPoint location opening hours. About Chase

Chase is the consumer banking business of JPMorgan Chase & Co (NYSE: JPM), a leading global financial services firm with assets of $5.1 trillion and operations worldwide. The U.K. bank is designed specifically to meet the needs of customers in the country, providing a range of banking products and features.

Launched in September 2021, Chase serves over three million U.K. customers and was named Best British Bank (2023 & 2024) and Best Current Account Provider (2023-2025) at the British Bank Awards. It was also named Banking App of the Year for the third consecutive year at the MoneyfactsCompare.co.uk Awards 2026.

In November 2025, Chase was named a Which? recommended provider for its current account for the first time. In the U.K., Chase is a trading name of J.P. Morgan Europe Limited. J.P. Morgan Europe Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. For more information, go to www.chase.co.uk. About PayPoint Group

PayPoint Group is a leading UK‑listed technology, payments, and services business, operating critical national infrastructure that supports millions of consumer and business transactions every day. Organised around four scaled business units, the Group delivers community services, digital payments, rewards, gifting and merchant payment solutions that make millions of people’s lives a little easier.

PayPoint works with corporates, financial institutions, government bodies, fintechs, retailers and consumer brands, delivering secure, resilient and regulated services at scale. Its digital capabilities span multichannel payments, Open Banking, Confirmation of Payee and API‑led platforms, underpinned by an unrivalled national retail network of over 30,000 convenience stores and more than 67,000 retailer partner and SME locations. By combining the reliability of a national infrastructure operator with strong digital innovation, PayPoint enables payments and essential services to be delivered securely and at scale to consumers, businesses, and communities across the UK.

PayPoint operates through four core business units:

Network Services Delivering essential community services through a fully integrated retailer network, including banking services for consumers and SMEs, parcel services, government services and bill payments, alongside digital and consumer engagement solutions.

Digital Payments & Open Banking A high-growth, technology‑led platform combining digital payments, Open Banking and real‑time data services, enabling secure payment, funds disbursement and data‑sharing solutions for organisations across housing, government, utilities, and financial services.

Love2shop The UK’s leading rewards, gifting and prepaid savings platform, providing employee reward and recognition, customer engagement, consumer gifting and savings solutions through both digital and physical channels.

Merchant Services Delivering merchant payment solutions, terminal rentals and business finance to thousands of businesses across the UK, with a strategic focus on supporting sustainable, profitable growth for SMBs and mid‑market merchants. Across the Group, PayPoint is focused on delivering sustainable growth, operational excellence and long‑term value for customers, partners, communities and shareholders

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Source: Company press release.

Categories: Partnership