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eClerx expands global footprint with new delivery center in Lima, Peru

Thursday, April 24, 2025 — 15:52:55 (UTC)

NEW YORK, April 24, 2025: eClerx Services Ltd (ECLERX.NS), a leading productized services provider, today announced the opening of its new delivery center in Lima, Peru. This strategic expansion bolsters the company’s ability to deliver cutting-edge digital care, technology, data, analytics, and process management services to global clients.

The Lima center is strategically positioned to meet the growing demand for digital services, improved customer experience, and technology support, by leveraging automation and Generative AI. It further strengthens eClerx’s global delivery model through access to a skilled and bilingual talent pool.

With over two decades of experience, the company excels in designing and deploying scalable, innovative solutions tailored for leading financial services, communications, retail, media, manufacturing, and high technology enterprises. This robust industry knowledge enables eClerx to drive digital transformation and operational efficiency for its clients worldwide.

Kapil Jain, CEO, eClerx stated, “Following our successful expansion in Manila, the launch of our Lima center marks a key milestone in scaling our global presence and driving growth for our clients and people. This investment reinforces our delivery model by tapping into exceptional, diverse talent.”

“The new Lima center enhances eClerx’s ability to deliver agile technology support and scalable solutions. Peru’s unique strengths, including a growing bilingual market, stable economy and rich cultural heritage, make it an ideal location. This center will primarily serve clients in the US nearshore market, LATAM, and the offshore market for Spain,” said Michael Hutchison, Head, Customer Operations, eClerx.

The modern, collaborative space in Lima is designed to attract top talent and foster innovation. eClerx will also invest in local talent through collaborations with universities and institutions, helping to nurture the next generation of professionals. For more information about eClerx’s services and global delivery centers, please visit www.eclerx.com.

About eClerx

eClerx provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world’s leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is today traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 18,200+ people across Australia, Canada, France, Germany, India, Italy, Netherlands, Philippines, Singapore, Thailand, the UK, and the USA.

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Source: Company press release.

Categories: Announcement