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Chargebase Automation reduces manual dispute handling
Chargeback Prevention Platform Chargebase automates the alert-resolution process from
end to end. The platform automatically matches alerts
https://www.chargebase.co to orders and manages backend communications with
the Verifi and Ethoca networks, reducing the manual
workflows merchants often use to manage disputes,
Chargebase stated.
Merchants can configure custom workflows, notification
preferences and integrations. The automation-first
architecture is intended to help merchants reduce
operational overhead while responding more quickly to
emerging disputes.
Stop chargebacks Chargebase emphasized that the platform helps
merchants reduce chargebacks, protect merchant accounts
before they happen from exceeding typical chargeback thresholds, and scale
their operations without risking payment processing
disruptions.
hargebase debuted a chargeback-prevention Transparent pricing model
platform designed to help ecommerce and
SaaS merchants detect and resolve payment To remove cost barriers, Chargebase also has a pay-per-
C disputes before they escalate into chargebacks. alert pricing structure designed to make chargeback-
The platform provides unified access to alerts from the prevention tools accessible to businesses at various stages
Verifi and Ethoca networks, allowing merchants to receive of growth. Merchants pay only when a valid alert is
real-time notifications when a customer initiates a dispute received that helps them resolve or avoid a dispute, the
with their bank, Chargebase stated. company affirmed, adding that it does not charge for
duplicate or false alerts or require setup fees, monthly
When a dispute becomes a chargeback, businesses minimums or long-term commitments.
typically lose not only the transaction amount but also
the product, shipping or fulfillment costs and additional Chargebase is available to merchants of all sizes. For
chargeback fees. Excessive chargeback ratios can also further details, please visit https://www.chargebase.co.
threaten a merchant's ability to maintain payment
processing relationships. By responding quickly, often by
issuing a refund, businesses can prevent the dispute from
becoming a chargeback.
"Verifi and Ethoca alerts are highly effective in letting
you refund a transaction before it becomes a chargeback,"
said Serhii Zubakhin, client partner at Chargebase.
"But accessing them traditionally meant dealing with
multiple vendors, complex integrations and premium
fees. Chargebase was built to fix this, making chargeback
prevention accessible to everyone."
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