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NewProducts
Visit www.greensheet.com/datebook.php for more events and a year-at-a-glance event chart.
Northeast Acquirers Association
NEAA 2026
Highlights: The first U.S. regional acquirers association, the Northeast Acquirers Association was founded
in 1985 to serve and educate all distribution channels in the electronic payments industry in the Northeast.
PayNearMe outcomes, allowing organizations to reduce manual NEAA’s annual meeting consistently brings together the smartest minds in payments and is known as the place
where ideas move the industry. Speaker sessions are where trends are unpacked, strategies are sharpened and
workloads while maintaining meaningful customer
Intelligent Virtual Agent engagement, PayNearMe pointed out.. connections begin. Presenters slated for 2026 will focus on cutting through the noise and delivering insight
https://home.paynearme.com/ "Automation is moving beyond scripts to intelligent that sticks. Numerous sponsors, exhibitors and attendees have attested that NEAA is the one event they never
miss. It’s where deals get made, partnerships get started and the right people are always in the room.
action," said John Minor, chief product officer at When: Feb. 4 – 5, 2026
PayNearMe. "Businesses need systems that understand
intent, make decisions, and continuously improve. Our Where: Encore Boston Harbor - Boston, Mass.
IVA orchestrates communication across channels in a way Registration: https://www.northeastacquirers.com/
that feels natural and effortless."
For customers, Boost noted, the IVA removes friction ATMIA
from traditionally cumbersome service interactions. It US Conference 2026
eliminates hold times, recognizes intent more accurately
and enables self-service through conversational voice and Highlights: The 27th annual ATMIA USA conference heads to the Lone Star State and a new Lowes venue
text experiences. Customers can resolve questions, receive in Arlington, Texas for 2026. And this may be our biggest event yet. For three days in February, you’ll find an
guidance, and complete payments on their own terms exhibit hall full of new technologies and opportunities; the industry’s best educational program; and most of
using their preferred channels. your colleagues and customers. It continues to be the largest and most prestigious ATM event in the world. Our
keynote speaker, Mary C. Kelly, is an expert in team leadership, including during the most challenging times.
Boost added that for businesses, the Intelligent Virtual And considering the challenges our industry has wrestled with over the past five years, the topic couldn’t be
Agent delivers measurable operational gains. By more appropriate. Regardless of what role you play in the ATM industry, this conference has resources for you:
automating routine inquiries and payment workflows, workshops for all conference attendees, offering a deep-dive on relevant topics; the chance to join our sponsors
Modernize payment organizations can lower service costs and reduce live- and exhibitors for the best networking reception you will attend in 2026; breakout sessions with three different
agent call volumes without sacrificing service quality.
tracks targeting specific interests, such as financial institutions, IADs and ISOs, and broader ATM industry top-
engagement with Omnichannel self-service improves customer satisfaction, ics; and a final day of plenary sessions addressing topics of significant interest.
while real-time analytics help refine workflows, shorten
When: Feb. 10 – 12, 2026
resolution times, and increase first-contact success rates.
intelligent automation The platform also supports stronger cash flow by Where: Loews Arlington Hotel, Arlington, Texas
Registration: https://www.atmia.com/conferences/us/
toward
customers
completion
payment
guiding
through personalized SmartLink experiences. These
ayNearMe introduced its AI-powered tailored interactions reduce late or missed payments Merchant Advisory Group
Intelligent Virtual Agent (IVA), expanding the while improving overall collection performance, the Payments MAGnified 2026
company's Payment Experience Management company mentioned. As transaction and communication
P strategy by modernizing how non-commerce volumes increase, businesses can scale support without Highlights: The Merchant Advisory Group is dedicated to driving positive change and innovation in the pay-
businesses engage customers across voice, text and chat. corresponding increases in staffing. ments industry, serving the interests of merchants and service providers through collaboration, education and
Fully integrated into the PayXM platform, the IVA enables advocacy. This event promises an exciting lineup of speakers offering in-depth insights into payments industry
automated, personalized communication across the entire The first phase of the rollout replaces traditional DTMF challenges and opportunities for business and tech professionals featuring enhanced networking, customizable
payment journey, the company stated. IVR systems with natural voice interactions enhanced experiences tailored to different career stages in payments, and top-tier educational sessions. In addition to
by analytics and SmartLink integration. Future phases, opportunities to network and meet industry leaders and like-minded peers, attendees will be able to get up to
Powered by natural language processing and machine the company said, will introduce inbound and outbound date on the latest payments solutions and technology, which will be on display at the exhibit hall, as well as on
learning, the Intelligent Virtual Agent delivers context- omnichannel campaigns and full customer lifecycle the Innovation Stage
aware responses that continuously improve over time. engagement. General availability is expected in the first
Rather than relying on static decision trees or scripted quarter of 2026, with expanded capabilities released When: Feb. 17 – 20, 2026
interactions, the system adapts based on real-world throughout the year.
Where: Gaylord Pacific, San Diego, Calif
38 Registration: www.merchantadvisorygroup.org/mag-calendar/2026/02/17/default-calendar/mid-year-
conference-tech-forum-2026
