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Insights and Expertise




        Revisiting the U.S. EMV                                 of pages of documentation. Each card brand has its
                                                                own implementation requirements, creating a web of
        transition challenges                                   compliance standards that organizations must navigate.
                                                                A payment gateway must correctly handle:
        and solutions                                                • Application selection

                                                                     • Multi-application cards
                                                                     • Offline data authentication
                                                                     • PIN management
                                                                     • Secure cryptogram validation
                                                                     • Fallback procedures
                                                                     • Exception handling

                                                                For organizations with limited technical resources, these
                                                                requirements can seem insurmountable.

                                                                Integration nightmares
        By Goran Bosankić
        Field39                                                 Legacy systems often feature hardcoded dependencies
                                                                and tightly coupled architectures not designed for the
                     hile much of the world embraced EMV chip   flexibility EMV demands. Retrofitting EMV functionality
                     technology years ago, the United States    into these systems frequently results in "spaghetti code"
                     followed a more complex and fragmented     that becomes increasingly difficult to maintain.
        W adoption path. For ISOs and payment ser-
        vice providers (PSPs) operating with legacy systems, this   Many ISOs report that what started as a seemingly
        transition continues to present significant challenges.  straightforward EMV implementation evolved into a
                                                                complete system overhaul, absorbing far more resources
        Even the large processors are more comfortable with a   than initially budgeted.
        proper MV capable gateway being placed in front of their   Certification bottlenecks
        host, rather than handling the complex realm of EMV
        payment transactions directly from the terminals.       Perhaps the most frustrating aspect of EMV adoption
                                                                is the certification process. Each processor and card
        Let's explore the gateway-side hurdles these payment    brand requires separate certification, creating a matrix
        industry players face and how they might navigate these   of approvals that can take months—or even years—to
        choppy waters.                                          complete.
        The legacy landscape
                                                                Many organizations find themselves caught in certification
        Many payment gateways in the United States were         limbo, with merchants ready for EMV but unable to
        built during the magstripe era, an architecture that    process such transactions because certification remains
        fundamentally differs from the more complex EMV         incomplete.
        transaction flow. These legacy systems were designed for
        simplicity: a single message containing the card data, to be   Cost concerns
        authorized in a straightforward process.                The financial investment required for EMV migration
                                                                extends  far  beyond  initial  development.  Organizations
        EMV, by contrast, introduces multi-step transactions,   must consider:
        sophisticated cryptography and a variety of cardholder
        verification methods. This isn't merely an upgrade; it's     • Development resources
        a complete paradigm shift that affects every layer of the    • Testing equipment
        payment stack. Thus, ISOs and PSPs face multiple key         • Certification fees
        challenges in navigating the EMV transition, which are
        discussed below..                                            • Ongoing maintenance costs
        Technical complexity                                         • Training for support staff
                                                                     • Documentation updates
        EMV implementation requires specialized knowledge
        that many smaller organizations lack in-house. The      For smaller ISOs operating on thin margins, these costs
        technical specifications are extensive, with thousands   represent a significant burden.

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