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Insights and Expertise




                                                                States in the foreseeable future.


                   Legal ease:                                  Issuers earn the bulk of all fees in the cards and payment
                                                                business. First, the issuers earn interest on unpaid
                                                                balances. Second, issuers earn a majority of payment
                                                                processing interchange fees paid by merchants to receive
                                                                payment from cards.

        Payment processing                                      Ordinary ISOs and their sales teams don’t often spend a
                                                                lot of time thinking about issuers. ISOs should be very
                                                                appreciative of their "cousins" in the issuing business.
        family tree: A glossary                                 If there weren’t millions of cards issued to consumers,
                                                                ISOs would not earn any residuals for helping merchants
        of participants                                         acquire payment from those cards.
                                                                Some payments businesses get involved in the issuing
        By Adam Atlas                                           business by operating or selling card programs to
                                                                businesses or individuals. The revenue from that business
        Attorney at Law                                         consists of the issuer sharing in their interchange (paid by
                                                                merchants) on card transactions.
                   ne of the challenges of getting involved in
                   acquiring or payment processing is soaking   Acquirer
                   up all the jargon. I am always mindful of over-
        O using jargon, because it changes over time,           An acquirer is a bank or other financial institution that
        and it does not always mean the same thing to everyone.  has a license from a payment network to acquire funds
                                                                for merchants from cards. In the United States, acquirers
        It might help you to hear about several key players in   are all  banks and  they usually engage in  various kinds
        acquiring and payment processing and perhaps pick up    of banking services, acquiring being only one of them.
        some of our industry's jargon along the way.            It is noteworthy that banking law in the State of Georgia
                                                                permits for the creation of Merchant Acquirer Limited
        Payment network                                         Purpose Banks (MALPB), meaning a bank that exists for
                                                                the sole purpose of acquiring. As of this writing, there
        Traditionally, a payment network, such as Visa, Mastercard   haven’t been any MALPBs incorporated in Georgia.
        or American Express, often serves two key roles. First, it
        operates a digital network over which transactions are   Every card transaction processed in the United States goes
        communicated and processed between issuers, acquirers   through an acquiring bank.  Directly or indirectly, every
        and merchants. Second, the network advertises itself so   ISO depends on an acquiring bank for its livelihood. If you
        that it becomes commonly accepted by all participants   scroll through disclosure on ISO websites, you are likely
        including consumers, merchants, issuers and acquirers.  to find the payment-network-rule-mandated disclosure
                                                                about the name of their sponsor bank (that is, acquiring
        If a network is unknown, consumers are less likely to carry   bank). While acquiring banks are necessary in payment
        cards bearing its name, and merchants are less likely to   processing of cards, they are rarely involved in the day-
        make the effort to accept payments from that network. The   to-day of soliciting and closing merchant processing
        term "network effects" is especially true of the traditional   agreements.  That activity is outsourced to processors,
        payment networks. They really  have  succeeded because   ISOs and their agents.
        they have been used a lot, and the more they are used, the
        more they become successful in attracting new users.    Processor
        Networks used to be called "associations." They used to   The term  "processor" has a  number  of meanings.  It
        be not-for-profit associations between banks that existed   usually refers to a large business that has taken on the
        for the main purpose of allowing transactions to occur   responsibility of administering the acquiring activity of
        between thousands of issuing and acquiring banks. The   a bank.
        networks are now for-profit, and they are slowly evolving
        to be more than just service providers to banks.        These include marketing merchant services, submitting
                                                                the authorization request to an issuer through a payment
        Issuer                                                  network, capturing authorizations from the issuers,
                                                                communicating the same to merchants, and then
        Issuers are banks and other financial institutions that   providing settlement instructions to the acquiring bank
        issue cards to cardholders. In the United States, all issuers   for card transactions processed. Absent the outsourcing
        are banks, but in the UK and Europe there are non-bank   of risk to an ISO, processors will often assume the risk of
        card issuers, and that concept might come to the United   chargebacks and other losses by merchants.
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