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Education

in boosting a retailer's profile and attracting customers. Some providers offer this type of assistance, while others
Many consumers return to what they know and recognize, expect the retailer to help handle this task. In addition
so it’s best to partner with an operator with strong name to installation, ask about maintenance support offered
recognition nationwide. by the provider. No one wants a machine in their store
that’s continually breaking down due to a lack of routine
Even more importantly, you’ll want to ensure your operator maintenance. A reliable machine that runs smoothly
of choice has the marketing expertise and resources to keeps everyone happy.
drive traffic to their machines and, by extension, your
merchants' stores. The largest operator of BTMs in the Robust security features
United States has over 6,000 BTMs in operation and will These measures go hand-in-hand with compliance in that
likely receive significant name recognition, contributing they all offer a safeguard to your business, merchants
to higher numbers of transactions than a smaller BTM in your portfolio and their customers. Security features
operator include data encryption, physical security functionality
Customer service and support and user authentication. A secure BTM is one that protects
against fraud and enhances trust among users.
An extensive, agile customer service team is invaluable.
The right BTM provider should offer exceptional customer Some physical security measures on BTMs include
support to aid users with their cryptocurrency transactions additional exterior bracket or belt locks. In some high
across multiple channels such as phone, email, text and crime areas, a steel enclosure wrapped around the BTM
live chat. A user-centric interface enhances this support, could be necessary.
ensuring a smooth operational experience. Evaluate the
provider's support in setting up and maintaining BTMs. User interface

Location and maintenance support A seamless, positive user experience is key to customer
satisfaction and repeat business. Look for a provider
Another critical area to consider when choosing a BTM whose interface is clear, accessible and multilingual to
provider is its installation and maintenance support. accommodate a broad user demographic and promote

TouchSuite Wants To

Buy Your Portfolio

For Top Dollar

We offer maximum value, flexible
structures, and quick transactions.

To receive a proposal, contact:

Richard Feldman

Chief Corporate Development Officer
rfeldman@touchsuite.com | (561) 609-4776

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