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Education
have good sample code and documentation. This makes it Even with these drawbacks known, some merchants
faster and easier to integrate with fewer end points. still opt for a Stripe- or Adyen-specific solution. When
Because many companies make their living off the this occurs, payment professionals may still be able to
residual revenue from merchant processing, it's important monetize the relationship by providing needed consulting
to understand why merchants may choose that option as services to assist the merchant minimize their hardware
well as some of the drawbacks. costs and potentially add value by assisting the merchant
to integrate their disparate processing platforms.
The cons
Neither Stripe nor Adyen have access to a full complement Done right, these merchants will appreciate the assistance
of card accepting devices. Both require some code to in achieving their goals and allow for some compensation
payment-enable a merchant. From a cost standpoint, while for the relationship. This will also leave open future
Stripe’s single rate is attractive and allows merchants to opportunities, referrals and ancillary services.
understand their costs, it is more expensive than typical
interchange plus pricing. Stripe and Adyen are great solutions and will continue
to enhance their offerings. Merchants should understand
Adyen’s pricing is transparent and provided in an their strengths and drawbacks. Payment professionals
interchange++ methodology, but its pricing, too, can should as well, so they can best position themselves for
be more expensive than a typical interchange plus fee success regardless of a merchant's processor selection.
schedule. Adyen has a processing fee and discount/
authorization fee in addition to Interchange. Moreover, As founder of Humboldt Merchant Services, co-founder of Eureka
Adyen typically has a minimum invoice, making Payments, and a former executive for such payments innovators as
processing expensive for smaller merchants. WePay, a division of JPMorgan Chase, Ken Musante has experience in
all aspects of successful ISO building. He currently provides consulting
Both companies enable a merchant to begin processing services and expert witness testimony as founder of Napa Payments
quickly; however, this can lead to held or delayed funds and Consulting, www.napapaymentsandconsulting.com. Contact him
in the event that a merchant is not fully understood by the at kenm@napapaymentsandconsulting.com, 707-601-7656 or www.
processor. linkedin.com/in/ken-musante-us/.