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Education

Ongoing training is needed

now more than ever

my home for the next two days. I had prepared
with ground school training so as to make
friends with my new foe.

Would I be able to master what I had learned?
Would I be able to fly the Airbus A320?
Well, not actually the real plane, but a very
expensive, Level D flight simulator at the Jet
Blue University in Orlando Fla.? I was there to
see if I could learn to fly an airplane millions of
By Roger McNamara passengers before me had flown in. I would be
Guide2Interchange trained by the best, Captain Wayne Phillips, a
seasoned professional who had a great way of
walked down a hallway leading to a door that opened into making the complicated sound easy.
a massive warehouse-like facility. Inside were machines
standing on what looked like hydraulic stilts. I crossed a As I waited for my session, parades of other
I steel bridge to enter the belly of the beast, which would be pilots entered the facility to receive their
training, too. Pilots came in many varieties.
Some were there to switch aircraft, others were
new to the airline, but the vast majority were
returning for retraining. During the latter,
which occurred every 12 months, they were put
through their paces to refresh their knowledge
We’re More Than an Authorization and skills to make sure they still had what it
took to remain on the job. Each pilot received
We’re The Best Solution For You and Your Merchants that training from professional instructors, and
they had to pass before they could return to
work. Uniquely

A shifting landscape
Remembering all of this recently got me Simple.
thinking. Sales is quite a different profession
than aviation. And the world of the merchant
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RETAIL/POS
pilot's world as you can get. Imagine if an airline
took the position that once you got your pilot's
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