Page 31 - GS20601

Inspiration

Be the bearer of you have to offer. And don't solicit or expect their understanding.
Don't make it about you. Put the focus on them and giving them
compassion as much support as you can in the moment.
With family
Families grieve in their own ways. But in the aftermath of a loved
t times of crisis, it can fall upon our one's passing, especially unexpectedly and prematurely—or in
shoulders to bring bad news to our the aftermath of a huge financial reversal—the adults often have
family, friends and colleagues. Today, so much on their minds and so many phone calls to make and
A the death toll and unemployment arrangements to tend to that paying attention to children takes a
numbers due to COVID-19 serve as warnings back seat. Remember that little people need to know their parents
that many of our lives will be altered in ways we and guardians are there to help them with their feelings. Quiet
didn't choose. moments spent with them no matter how busy you are can make
a huge difference in how the loss affects them.
It could be your income from residuals is down,
and you have to tell your family you have to If we let compassion guide us in all of our decisions now, we
postpone purchasing that cabin on a lake you'd will likely look back in time and feel we've done our best by
been eyeing for summertime getaways. It could those whose lives have intersected with ours professionally and
be you'll have to lay off some of your staff, like personally.
many employers have had to do. Or maybe you'll
have to tell your daughter that her favorite aunt
passed away due to COVID-19.

It is never easy to have these kinds of Kate Gillespie, President and CEO
conversations. However, there are ways to make
them less traumatic than they could be.
In business

When it comes to business decisions, first assess
the situation thoroughly and examine all viable We’re More Than an Authorization
options to make sure your plans are necessary We’re The Best Solution For You and Your Merchants
and likely to lead to the most positive outcome.
It's easy in uncertain times to have a knee-jerk
reaction that might seem good in the moment,
but in the end turns out not to have been the best
road to take. So, consider carefully what you're
going to do.

Next think about the people involved and what RETAIL/POS DEVELOPERS
they've each contributed to your enterprise over
time. Brainstorm about ways you can reinvent eCOMMERCE
and reorganize to keep people working if at all
possible. If you can't avoid letting people go or
otherwise changing their work life in ways they
might not like, think of how you can soften the MOBILE QUICKBOOKS
blow. Keep in mind the long view of your life
and how you'll feel years from now about the Plus ePN offers customized, versatile services
decisions you make today—and err on the side to help you support your business
of generosity. At minimum, thoroughly research
appropriate resources available to help affected EMV • Level III • Inventory • CDM • QuickBooks • Bill Pay • Recurring Payments
individuals. Don't just offer to provide a positive Through our ePN Partnership, ISOs/MSPs will experience:
reference. • No fee, lead distribution
• FREE online documentation, development test account, and sample code for
When sharing difficult news, be sure to experienced developers
appreciate the person before you share the bad • FREE brandable marketing materials through our Reseller Support Center
news. Remember this is a colleague of worth who (800) 296-4810 • eProcessingNetwork.com
deserves respect and recognition for a job well
done. Share your plans, let the person know what © eProcessing Network, LLC. All Rights Reserved. All trademarks are the property of their respective holders.

31