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Spotlight Innovators

.USAePay is a family-owned business based in Los Angeles,
CA. For over 15 years, the company has been assisting
merchants with payment solutions to fit their needs.
USAePay's payment gateway supports most of the major
platforms in the credit card industry and works with some
of the leading check platforms. USAePay is pleased to work
with most of the larger merchant service banks in the US and
Canada.

What’s New:

Automation for large retailers

I f you're a software-as-a-service provider or payment services company that supports enterprise-level businesses

with multiple storefront locations, you know firsthand how complex payments networks can be in these large retail
businesses.

Transaction information from every location must be routinely gathered, batched and aggregated, with ongoing activity
monitored consistently for fraud and integrity. Moreover, on the hardware side, managing everything from terminal
maintenance, to deployment and system-wide upgrades, is a major undertaking.

In fact, these systems are so complicated to manage, many enterprise retailers hire third-party Information Technology
(IT) vendors to do the job remotely, or they employ developers to work inside the IT department to keep the payments
system running like a well-oiled machine.

"The payments system inside a large retail enterprise is made up of a large network of devices, software and data
management tools," explained Vlad Galyuz, Vice President of Product Development at USAePay. "It is generally managed
through a master control location and is a critical IT function for any large retailer."

Simplifying device management
One of the hardest parts of stewarding a large retail payments network can be the deployment and management of
devices used by storefronts across multiple state or country lines.

As a provider of enterprise-level payment management tools through its partner network, USAePay concentrates on
providing value-added resellers (VARs) and independent software vendors (ISVs) innovations that will continually add
efficiency to the merchant.

In this spirit, USAePay is proud to announce they have been piloting a new tool dubbed Connection Manager Pro that will
make management of multiple hardware devices easier.

"A year ago, USAePay began piloting the new Connection Manager Pro tool with a retail mattress merchant with thousands
of storefront locations," Galyuz said. "We staged the rollout, starting with 200 stores, and are now up to several thousand
and three enhanced generations of the product."

Throughout this time, USAePay gathered formal feedback from the customer to prepare the tool for its full rollout to
USAePay's entire VAR and ISV partner network.

"Our goal is to make our customers happy and feedback means everything to us," stated Galyuz, confirming USAePay's
dedication to following standard piloting practices and releasing only fully-vetted products. "We have weekly calls with
our pilot partner to go over issues, process flow and other topics," he added.
All the bells and whistles

How does the Connection Manager Pro tool work?
For starters, it doesn't require a license. The system administrator can simply adjust permissions in the control panel and
the functionality is available to anyone responsible for managing that merchant's payment network. Even third parties

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