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Spotlight Innovators

Impact has a wide level of product offering, including
mobile payment acceptance, same day funding, petroleum-
focused POS solutions, payment products designed
especially for hospitality and lodging establishments, and
a proprietary restaurant ordering platform.

One recent area of concentrated focus and development
has been the restaurant industry. Developed out of the
company’s successful To Go Wizard product which targets
small restaurants, Impact is now preparing to release a new
product that allows restaurant merchants to export their
ounded in 2001 and headquartered in Memphis, takeout menu to an app on mobile phones or online ordering
Tennessee, Impact PaySystem made their mark platform. This product takes its predecessor’s functionality
on the payments industry with their Petroleum
F Services. Impact’s Executive Team is composed up another level, enabling Impact to target restaurants of
all sizes with a product that enables true integration with
of industry veterans, with over 75 years’ combined experi- the merchant’s POS, rewards and loyalty tracking systems.
ence implementing creative solutions for their customers.
Through strategic alliances with industry leaders like First A great partner
Data, Elavon, and Vantiv, Impact PaySystem is able to
design unique solutions for merchants’ individual needs. Impact differentiates themselves to partners in multiple
Product solutions include credit and debit card processing, ways. The following is a short list of the many benefits
PIN secured and signature-based debit, wireless solutions, provided by Impact to ISOs and MLSs:
gift card, check services, loan products, Click2Don8 propri-
etary donation product and development services. • Training
• Online CRM Access
What’s New: • Calls and e-mails returned on the same day; no hold
time
Meet Impact • True-split buy rate
• Flexible compensation options
PaySystem LLC • Niche markets (petroleum, lodging, restaurants)
• Agent to ISO program
• Top notch products
Impact PaySystem has grown from a few hundred One of the most unique offerings at Impact is its Agent to ISO
merchants in 2002 to thousands of merchants today. The program. Through this program, Impact aids agents that
company endeavors to stand out as a leader in the payment wish to pursue a successful ISO venture by transitioning
solutions market among competitors offering many of the them into business ownership and registration. Through
same generic products. this program, Impact associates assist agents with all the
necessary steps to become a registered ISO. They also
The company’s beginning was largely focused on petroleum
merchants. Although this is still a focus, Impact has
diversified greatly over the past 10 years, by branching into
industries such as ecommerce, restaurant, retail, lodging,
and nonprofit.

“One way we differentiate ourselves is by focusing on niche
markets,” said Dee Karawadra, Chief Executive Officer at
Impact PaySystem LLC, “We become the expert in areas we
know, and then offer a variety of products needed to run
businesses in these markets.”
Investing in the merchant
One area Impact has invested in heavily over the years has
been technology. This investment has proven successful
to the firm as it has opened up many new avenues of
commerce. Impact has an in-house development team that
works with partner ISOs, agents, financial institutions and
merchants to integrate and streamline services. This level
of customization has helped Impact keep relationships
with customers strong, long standing and sustainable.

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