News From the Wire

19:21:32 (UTC) 12-10-2025

MassPay names Co-Founder Ran Grushkowsky CEO to drive global expansion

18:32:47 (UTC) 12-10-2025

Financial Plus CU named winner of Future Branches Innovator Award

18:00:09 (UTC) 12-10-2025

Mews warns 2026 is make-or-break year for hotel transformation

17:58:17 (UTC) 12-10-2025

Red Rocks CU Introduces AI virtual assistant Roxie to transform member service

17:24:55 (UTC) 12-10-2025

Financial institutions maximize humanity to find profitability in 2026

17:23:11 (UTC) 12-10-2025

Castles Technology expands presence in LATAM with new Mexico City office

20:28:50 (UTC) 12-09-2025

AU10TIX dubs 2025 'Year of Machine Deception,' warms of agentic AI, quantum risk

17:41:25 (UTC) 12-09-2025

i2c named Best AI Solution–Fraud Fighter at PayTech Awards USA 2025



Breaking News

Wednesday, December 10, 2025

Hotels must get AI-ready soon, or risk falling behind, Mews warns

Artificial intelligence is poised to compress the hotel guest journey from scattered clicks into a single conversation, and the next 12 months may determine which hotels remain visible in that future. That is the central message of Reimagining the Guest Journey in the Age of AI, Mews’ 2026 recently released hospitality industry outlook report, which frames 2026 as a make-or-break year for hotel transformation.

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Online Edition – Issue 25:11:02

What do merchants really want? Part 2

This article is the second installment of a multipart series focusing on pain points merchants are raising most urgently. Part 1of this series, we presented a portion of responses we received from payments leaders in response to our query. This article continues the conversation with a second group of executives who answer the following:

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Our flipbook edition

Merchant Sales Podcast

December 7th, 2025

How ISOs Can Stay Ahead of Industry Change

In this week’s episode, James Shepherd sits down with Allen Kopelman, CEO of Nationwide Payment Systems and host of the B2B Vault podcast, for a wide-ranging discussion on the biggest shifts reshaping merchant services today. From the Visa/Mastercard settlement and VAMP chargeback rules to the growing pressure on ISOs to own their tech stack, Allen shares what he’s seeing firsthand, and why agents must rethink how they sell, support, and position technology to compete in 2026 and beyond.

They break down the rise of processor-agnostic software, the future of hardware, the growing push for ISOs to streamline onboarding with automated funnels, and how agents can stay relevant by focusing on the right verticals, the right partners, and the right products.

After the interview, James and Patti Murphy dive into a new Today in Payments, breaking down fresh data on holiday spending, the continued rise of Buy Now, Pay Later, and the growing momentum behind real-time payments like RTP and FedNow, and how they compare to legacy ACH rails.

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Company profile from GS240602

Drive revenue, scale operations with B2B cellular connectivity

OptConnect began life in 2000 as a Grant Victor company, providing cellular routers for ATMs. After years of selling routers as ATM accessories, the company expanded into other markets and established OptConnect LLC in 2009, a global wireless connectivity provider that offers a range of cellular connectivity options, from self-managed to fully managed solutions. Chris Baird, president and CEO of OptConnect, said the company is focused on simplifying connectivity. "One size doesn't fit all, especially when it comes to cellular connectivity," he said, adding that OptConnect provides IoT project expertise, resources and support.

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