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Merchant Sales Podcasts:

Podcast - Tapping into $20 Trillion Opportunity: B2B Payments

Published - November 23rd, 2020

B2B payments are a huge opportunity for the taking by ISOs and agents, says Roger McNamara, President of Guide2Interchange. Roger describes how to grow residuals by honing in on the unique needs and value prop for B2B merchants accepting card payments. Plus James explains 3 strategies for deploying successful ISO sales teams, and Patti reports on merchant card acceptance preferences.

Podcast - Help Merchants Stay Online at All Times

Published - November 16th, 2020

This week, Ben Robinson, Director at Apeiron, describes a technology solution that keeps merchants processing online even when their Internet connections are down. Then, Patti reports on anticipated spending trends for the year-end holiday season, and James addresses a question on the minds of many ISOs: to 1099 or W2

Podcast - Learn How to Increase Profits AND Maintain Control of Your ISO

Published - November 9th, 2020

Kevin Smith, President of Secure Bancard, explains how his wholesale ISO has taken previously outsourced processes in house to boost efficiency, effectiveness and profitability. James offers advice on selling POS solutions, and Patti reports on a new Visa initiative to drive more contactless adoption among small and micro-merchants.

Podcast - Keys to Building a Successful Sales Team

Published - November 2nd, 2020

Bob Carr has been building successful ISOs since the 1980s, and in this week’s episode he shares some secrets of his success. “You can still make good money in this business,” Bob says. Bob, who latest venture is called Beyond Inc., describes how a commitment to training makes this possible. Plus, Patti reports on how the SBA is simplifying the PPP loan forgiveness process for some small businesses, and James explains why ISOs and agents should adjust their attitudes around selling cash discounting to dine-in restaurants.

Podcast - Sell More, While Driving Less

Published - October 26th, 2020

“There’s an app for that,” says Steve Benson, CEO at Badger Maps. In this week’s featured interview, Steve explains how mapping technology can help agents and can boost sales by at least 20% sales while driving 20% fewer miles. Then Patti reports on one big bank’s play for Square merchants, and James has some tips for newbies.

Podcast - Learn What it Takes to Ride the Cash Discounting Wave

Published - October 19th, 2020

Agents selling cash discounting have significantly stronger residual streams than those just selling traditional card processing, says Dave Fiegle, Vice President of Sales and Business Development at Retriever Merchant Solutions. The biggest obstacle to success isn’t merchant attitudes, but agent buy in, Dave says. James continues on this theme during Questions from the field, and Patti reports on changing consumer shopping and payment habits

Podcast - How Top Merchant Services Reps are Making Money in 2020 (2 Proven Paths to Success!)

Published - October 12th, 2020

There are 2 strategies I see merchant sales reps using to succeed in 2020.

In this special 20 minute podcast episode, James shares two paths to success that individual merchant sales reps and small ISOs are taking in 2020 to position themselves for the future. One of these paths might surprise you!

Join James as he shares insights from his consulting trips, one on one coaching and interactions on social media to learn what the top merchant sales professionals are really doing in 2020 to grow their portfolio.


Full Index Display


Podcast #162 - 11/29/2021

Podcast #160 - 11/15/2021

Podcast #159 - 11/08/2021


Podcast #158 - 10/25/2021

Podcast #157 - 10/18/2021

Podcast #155 - 10/04/2021


Podcast #153 - 09/20/2021

Podcast #152 - 09/13/2021

Podcast #151 - 09/06/2021

August July

Podcast #144 - 07/19/2021

Podcast #142 - 07/12/2021

Podcast #143 - 07/05/2021

June May April March February January

Podcast #118 - 12/21/2020

Podcast #117 - 12/15/2020

Podcast #116 - 12/07/2020

November October September August July June May April March February January
December November October September August July

Podcast #51 - 07/29/2019

Podcast #50 - 07/22/2019

Podcast #48 - 07/01/2019


Podcast #47 - 06/24/2019

Podcast #46 - 06/17/2019

Podcast #45 - 06/10/2019

Podcast #44 - 06/03/2019


Podcast #43 - 05/27/2019

Podcast #42 - 05/20/2019

Podcast #41 - 05/13/2019


Podcast #39 - 04/29/2019

Podcast #38 - 04/22/2019

Podcast #36 - 04/08/2019

Podcast #35 - 04/01/2019

March February January
December November October September August July

Podcast #1 - 07/06/2018

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