Learn how Danny Hernandez built a successful ISV (integrated software vendor), Global Payment Technologies, from the ground up. Plus James offers advice on creating pipelines of big deals, and Patti reports on consumer spending trends.
Josh Rosenwald describes how the firm he founded, Hello Lending, enables ISOs and agents to grow revenues by offering merchants a safe and secure digital process that produces qualified financing offers in minutes instead of days or weeks. Plus James and Patti discuss factors contributing to the rise of cash discounting.
Laura Demke-Calixte, Founder & CEO of EPNA, describes how she's building that ISO, a certified woman-owned business enterprise, on a foundation of trust and integrity, with unique flourishes, like operating a retail storefront where merchants can get statements analyzed and product demos. James drills down on the skill set needed to support successful agent training, and Patti discusses POS debit trends.
This week's podcast features an interview with Ben Brown, Founder and CEO of Journey Business Solutions, who describes his formula for building a high-performing sales team. It includes a combination of W2 and 1099 reps, and a strong focus on in-field training. Plus James explains how investing in agents drives value, and Patti discusses new insights on debit card usage.
Sam Zietz, CEO at Touchsuite talks Kiosks and selling technology to QSRs.
In this week's episode, Sam Zietz, CEO at Touchsuite talks about self-checkout and how this trend is changing the POS landscape. He also covers "Grubbrr" Touchsuites new self-check ecosystem that is ready for re-sellers. Patti reports on the separation of BA Merchant Services from First Data, and James explains how to construct powerful agent compensation program.
Payment processing and facebook marketing automation work together with Adszy
This week Jon Grayem explains how his firm, Adszy, harnesses social media and point-of-sale data to help brick and mortar merchants better understand customers and how to reach them. James discusses why MLSs who rely on scheduled-appointment leads should mix it up and add walk-in sales to their routines. And Patti reports on the Fed’s plans to build a real-time payments network and what that could mean for payment processing.
Learn how Matt Hoskins, Founder & CEO of PayProTec, built a successful ISO leveraging POS ISV partnerships to support innovation and superior service. Plus, Patti reports on what the break-up of BAMS and First Data could portend for competition in merchant services, and James explains the value of demos in the sales process.
Building profitable portfolios by playing to your sales strengths.
Managing the myriad of relationships associated with merchant portfolios diminishes time spent at what ISOs and MLSs do best: selling. Jordan Zahler, Vice President of Sales at IRIS CRM, explains how automation simplifies this process, and delivers front-end consistency in the face of upstream consolidation. Plus, Patti reports on FaceBook's crypto-currency play, Libra, and James offers tips for overcoming merchant objections to changing the status quo.
Victor Travaglianti, Owner/Operator of Credit Card Processing For Less, explains how he built his merchant portfolio into a 6-figure residual stream. Maintaining mutually beneficial relationships has been key. Plus, James describes how to use "show-and-tell" as a prospecting tool, and Patti reports on top performing payment gateways.
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