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Merchant Sales Podcasts:

Podcast - Cultivating a Corporate Culture that Drives Results

Published - November 25th, 2019

Learn how Park Place Payments is changing the playbook for credit card processing sales. Its sales staff is made up of account executives, not agents, and "we're obsessed with ongoing training," says Founder & CEO Samantha Ettus. Plus, James continues his series on techniques for managing a merchant sales team, with insights on how to activate new sales reps, and Patti reports on prepaid and gift card usage trends.

Podcast - Building Your Personal Brand, and More

Published - November 18th, 2019

Learn how Koreana Holmes has been building a successful book of business as The Credit Card Lady in Phoenix, AZ. It’s all about networking, referrals and perseverance, she says. Plus James offers advice on building a winning training regimen, and Patti has tips for building your book during the holiday season.

Podcast - The Democratization of Consumer Financing

Published - November 11th, 2019

Learn how Flexxbuy helps ISOs and agents provide customer financing options for all manner of businesses. It can be a merchant acquisition play as well as a residual play, explains Bob Lovinger, Flexxbuy’s President. Plus James counsels managers on how to recruit high-performing sales reps, and Patti reports on an analysis of spending trends at U.S. small businesses.

Podcast - Helping Merchants Save Money With Interchange Optimization

Published - November 4th, 2019

Help merchants to not leave money on the table when running B2B transactions…without hurting your margins. Eric Jenks, National Sales Manager at PayTrace, explains how. Also, James shares a proven strategy for getting referrals from accountants and attorneys, and Patti reports on trends in consumer payment preferences.

Podcast - Learn How to Compete Toe-to-Toe with the Big Guys

Published - October 28th, 2019

Danny Mikhail describes how his company, Zuza, has developed an integrated POS solution, jam-packed with features, that ISOs and agents can label and sell as their own. James explains the pros and cons of different approaches to cash discount pricing. And Patti reports on legislation that could pave the way to banking cannabis businesses.

Podcast - Traps to Avoid When Scaling Up Your Business

Published - October 21st, 2019

Payments Attorney James Huber describes traps to watch out for when scaling up your ISO business; also what agents can do to protect their residual streams. Both require detailed agreements. James explains how to leverage your portfolio to grow your business. And Patti provides an update on e-commerce security.

Podcast - Winning Strategies for Competing with Square

Published - October 14th, 2019

Learn how Electronic Data Payment Systems successfully competes with Square. "Service is paramount," explains Bill Treciak, the firm's president. Plus James and Patti discuss Square's recent price hike and how ISOs and agents can leverage that to flip Square merchants.

Podcast - Building & Communicating Your Brand

Published - October 7th, 2019

Jaron Rice describes how he built and maintains a successful local brand, Magothy Payments. Hint: he makes it his mission to stay visible & to stand firm on integrity. Plus James explains the art of follow-up, and Patti reports on same-day funding trends.


Full Index Display

2020 2019
December November October September August July

Podcast #51 - 07/29/2019

Podcast #50 - 07/22/2019

Podcast #48 - 07/01/2019


Podcast #47 - 06/24/2019

Podcast #46 - 06/17/2019

Podcast #45 - 06/10/2019

Podcast #44 - 06/03/2019


Podcast #43 - 05/27/2019

Podcast #42 - 05/20/2019

Podcast #41 - 05/13/2019


Podcast #39 - 04/29/2019

Podcast #38 - 04/22/2019

Podcast #36 - 04/08/2019

Podcast #35 - 04/01/2019

March February January
December November October September August July

Podcast #1 - 07/06/2018

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