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Merchant Sales Podcasts:

Podcast - The Road to Success is Paved with Opportunities

Published - December 31st, 2018

Expand revenue opportunities by helping clients access working capital.

Learn how Rapid Advance's Mark Cerminaro and other alternative lenders partner with ISOs and agents to grow revenue opportunities with easier access to capital. And, get James' take on a piercing question on the minds of many in merchant services: Do I have a business or a job?

Podcast - 3 Predictions for 2019 - Merchant Sales

Published - December 24th, 2018

Are you prepared to learn and adjust to change?

James puts on his prognosticator's hat and discusses 3 trends that will feature prominently in merchant sales in 2019. While Patti reflects back on front-page issues of 2018 that will continue to prevail next year.

Podcast - Capturing new verticals with sticky offerings, B2B opportunities and prospecting.

Published - December 17th, 2018

Brian Henciak and Andrew O'Connor, Co-Founders of Team Merchant, explain how they build sticky merchant relationships. Their mantra: what would Mr. Rogers do? Plus, James and Patti discuss B2B opportunities, along with prospecting and cold calling.

Podcast - Consumer Financing, The Next Hot Trend in Merchant Sales?

Published - December 10th, 2018

  • Marc Beauchamp, CEO of Surv Credit and long-term industry expert, talks with Patti and James about how merchants can implement a consumer financing program to grow their revenue and residual.
  • Patti gives you talking points about preventing payment fraud.
  • James closes out the episode with 2 keys to staying organized while selling merchants.

Podcast - Happily Married and Selling Merchants - James and Christina share their secrets to success

Published - December 3rd, 2018

Learn first-hand how James and Christina Shepherd built a successful ISO business from ground zero. Plus, Patti discusses trends in credit and debit card fraud & James offers a proven strategy for pitching cash discounting.

Podcast - High Risk and How to Sell During the Holidays

Published - November 26th, 2018

Steve Duniec, President of Payment Advisors and a 25-year veteran of the merchant services industry, offers insights on strategies for selling to high-risk merchants. Patti reports on technologies that can help ISOs and MLSs deliver great customer experiences. And James offers advice on closing sales during the holidays.

Podcast - Instant Funding is Almost Here - Learn how to leverage cutting edge technology to build your book.

Published - November 19th, 2018

In this episode:

  1. Brian Shanahan and John Halpern of Pineapple Payments discuss how ISOs and agents can leverage technology for stickier merchant relationships and position their portfolios for sale.
  2. The Insider's Report with Patti takes a look at the Federal Reserve's Faster Payments initiative and what that could mean for merchant services
  3. James wraps up the episode by answering the question "How much training is too much training?"

Podcast - Growing and retaining good merchants, update on mobile payments, and more.

Published - November 12th, 2018

This episode features an interview with Cory Capoccia, President of Womply, on how his company partners with ISOs and MLSs on data-driven merchant retention strategies. Patti's Insider's Report provides the latest on mobile payments, like mobile wallets. Plus, James tackles a Question from the Field on holding 1099 agents accountable.

Podcast - Cryptocurrency Acceptance and Building a Solid Sales Team

Published - November 5th, 2018

This week's episode features an interview with John Beebe, an industry veteran who has built and sold several large merchant portfolios and now works with merchants on cryptocurrency acceptance. Plus, James and Patti field questions on building a solid sales team.


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Podcast #152 - 09/13/2021

Podcast #151 - 09/06/2021

August July

Podcast #144 - 07/19/2021

Podcast #142 - 07/12/2021

Podcast #143 - 07/05/2021

June May April March February January

Podcast #118 - 12/21/2020

Podcast #117 - 12/15/2020

Podcast #116 - 12/07/2020

November October September August July June May April March February January
December November October September August July

Podcast #51 - 07/29/2019

Podcast #50 - 07/22/2019

Podcast #48 - 07/01/2019


Podcast #47 - 06/24/2019

Podcast #46 - 06/17/2019

Podcast #45 - 06/10/2019

Podcast #44 - 06/03/2019


Podcast #43 - 05/27/2019

Podcast #42 - 05/20/2019

Podcast #41 - 05/13/2019


Podcast #39 - 04/29/2019

Podcast #38 - 04/22/2019

Podcast #36 - 04/08/2019

Podcast #35 - 04/01/2019

March February January
December November October September August July

Podcast #1 - 07/06/2018

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