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Merchant Sales Podcasts:

Podcast - Why ISOs and ISVs MUST Work Together

Published - July 29th, 2019

Transform your ISO with the right technology partnerships.

Find out how the ISV Gas Pos is building out channel partnerships. "We're all about putting cash into [ISO and agent] pockets immediately," says CEO Josh Smith. Plus Patti discusses revenue opportunities from POS installment lending, and James offers tips for closing a merchant who says "maybe."

Podcast - Selling Value and Training Agents

Published - July 22nd, 2019

Learn how to sell Clover, Restaurant POS and Train Agents to Pitch Value from a 15 year veteran.

If you are serious about transitioning away from price to a value sales presentation, don't miss our interview with George Passias, Founder and CEO at Great American Payment Systems. Patti talks about how large Retails are pushing back against the card brands and James shares tips on converting "Maybe" into "Yes."

Podcast - Drive more sales with a focus on security

Published - July 15th, 2019

In this week's podcast Ben Trombley describes how his firm, Encytro, helps ISOs and MLSs grow revenues through a merchant data security and chargeback reimbursement program. Patti reports on the ongoing need to protect against POS hacks. And James offers advice on overcoming barriers to productivity and profitability.

Podcast - Should I Register My Brand?

Published - July 1st, 2019

Learn legal ins and outs, plus tips for managing sales teams.

This week's podcast features a far-reaching interview with Industry Attorney Adam Atlas. Learn what he has to say about issues like registering your brand and negotiating contracts. Plus James offers insights on managing a successful sales team, and Patti explains why ACH payments should be part of every merchant services product mix.

Podcast - Doing Right by Clients & Prospects

Published - June 24th, 2019

Contract transparency, pitching trials & check services.

Learn how Jaron Rice, Founder & CEO of Magothy Payments, successfully lobbied for a new Maryland law requiring transparency in merchant contracts. Think Truth-in-Lending-style disclosures and caps on termination fees. Plus, James explains how agents can drive sales by pitching trials, and Patti sheds light on the value prop of check services.

Podcast - Filling in the Dots and Closing Deals

Published - June 17th, 2019

Learn about the two levers of sales success, tech partners and more.

In this weeks episode James explains the two levers successful sales reps rely on to amp up their sales. In addition, Jamie Spoto, Director of Operations as JR's POS Depot, describes why ISO's and ISV's outsource technology sales and deployments to POS specialists like JR's. Also, Patti reports on how contactless card payments appear to be ready for prime time.

Podcast - Statement Analysis Made Simple

Published - June 10th, 2019

Learn about the value of simplified statement analysis, cash discounting and exit plans

This week James describes how agents can provide prospective merchants with price quotes, instantly, without ever having to request statements. Plus Patti explains the importance of exit strategies and James reviews the case for cash discounting.

Podcast - Merchant Services is a Contact Sport

Published - June 3rd, 2019

This week's episode features a conversation with Hawkins Siemon, Founder and CEO of Elevate Payment Alliance, on building long-term value through well established relationships. Frequent contact with merchant clients is key, he says. Plus, Patti reviews things to watch out for when negotiating contracts with upstream partners, and James explains the pros and cons of surcharging.


Full Index Display

November October September August July

Podcast #51 - 07/29/2019

Podcast #50 - 07/22/2019

Podcast #48 - 07/01/2019


Podcast #47 - 06/24/2019

Podcast #46 - 06/17/2019

Podcast #45 - 06/10/2019

Podcast #44 - 06/03/2019


Podcast #43 - 05/27/2019

Podcast #42 - 05/20/2019

Podcast #41 - 05/13/2019


Podcast #39 - 04/29/2019

Podcast #38 - 04/22/2019

Podcast #36 - 04/08/2019

Podcast #35 - 04/01/2019

March February January
December November October September August July

Podcast #1 - 07/06/2018

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