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Merchant Sales Podcasts:

Podcast - NMI Acquires USA ePay to Optimize Sales Opportunities

Published - March 29th, 2021

Tune in to learn about NMI's recent acquisition of USA ePay and how the combination will help ISOs and agents deliver omnichannel solutions and expand into new markets. "We're a bring your own MID gateway provider," explains Vijay Sondhi, NMI's CEO. Plus Patti reports on one powerful U.S. Senator’s reaction to Visa and Mastercard plans to raise interchange, and James explains how and when to make a one-call close.

Podcast - Making Gift Cards a Sticky Proposition

Published - March 22nd, 2021

Discover how gift card programs help businesses improve cash flow and customer engagement, while improving your merchant retention. SwipeIt.com will even convert merchants with existing gift card programs for free, Gift Card Guru Larry Rubin told us. And stick around to learn about upcoming interchange fee changes, and leveraging LinkedIn to land more sales.

Podcast - Surcharging Roadblocks? Not in Kansas Anymore

Published - March 15th, 2021

Fresh off a legal victory regarding the constitutionality of merchant surcharging in Kansas, Jonathan Razi, CEO at CardX, talks about the lawsuit and what the court decision means for credit card surcharging in Kansas. Then Patti reports on retailers' 2021 priorities in tech and customer engagement. And James explains why it’s important to act strategically when presenting merchants proposals.

Podcast - Selling Cash Discounting to CNP Merchants

Published - March 8th, 2021

Discover how Elevate Payment Alliance helps card-not-present merchants benefit from cash discounting. The solution leverages the low-cost ACH network, Hawkins Siemon explains , Elevate's Founder & CEO. Patti gives an update on consumer spending. James answers the question: What's the value of a merchant statement?

Podcast - Grow Your Book with an EMV Retrofit Solution for Fuel Pumps

Published - March 1st, 2021

Learn how NRS Petro works with ISOs and agents to move the EMV compliance needle at gas stations with pay at the pump. Payment processing at these locations may seem complicated, but Eric Goldberg, Vice President at NRS explains how they have simplified it for sales partners and merchants alike. Plus Patti provides an update on Venmo’s merchant-acceptance play, and James offers sound advice on closing sales without seeming pushy.

Podcast - Take a Deep Dive into Pricing Strategies

Published - February 22nd, 2021

Tune in for an in depth discussion on pricing strategies and statement analysis, as Patti probes James on a range of topics, including fee padding, interchange optimization, surcharging and cash discounting. Then Patti reports on a new merchant satisfaction survey, and James tackles a question from the field on cash discounting and sales tax. Download a free eBook on cash discounting and sales tax at ccsalespro.com/salestax; and visit GetISOAmp.com for a trial run and to learn more about the statement analysis service developed by James.

Podcast - Benefits of Selling a POS Ecosystem That’s Processor Agnostic

Published - February 15th, 2021

Tune in to discover how Zuza has created a single platform that works across multiple verticals to support businesses' multiple ordering and payment channel needs. It’s processor agnostic, and can be private labeled by ISOs, said Danny Makhail, Founder and CEO of Zuza. And stick around to hear Patti describe recent payment and fraud trends, and for James’ prediction for cash discounting's tipping point.

Podcast - Chat Bots: Revolutionary Approach to Restaurant Ordering & Payments

Published - February 8th, 2021

This week Michael Richardson, President of URHOST, details how chat bots are being leveraged to automate mobile ordering and payments for restaurants. "It's a tool customers get excited about," he says. Patti reports on what ongoing consumer adoption of P2P payment apps could mean for payments to merchants. And James addresses the role of sales managers.

Podcast - Discover a Practical Approach to Bank Referrals

Published - February 1st, 2021

"You're doing a deal, not just making a sale," explains Jaron Rice, CEO at Magothy Payments. Learn how that plays out as Jaron walks you through what it took to land Magothy's first bank referral agreement. Plus, Patti reports on Mastercard & Visa efforts to move more merchants to contactless payment acceptance, and James fields a question on waiving surcharges.


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Podcast #152 - 09/13/2021

Podcast #151 - 09/06/2021

August July

Podcast #144 - 07/19/2021

Podcast #142 - 07/12/2021

Podcast #143 - 07/05/2021

June May April March February January

Podcast #118 - 12/21/2020

Podcast #117 - 12/15/2020

Podcast #116 - 12/07/2020

November October September August July June May April March February January
December November October September August July

Podcast #51 - 07/29/2019

Podcast #50 - 07/22/2019

Podcast #48 - 07/01/2019


Podcast #47 - 06/24/2019

Podcast #46 - 06/17/2019

Podcast #45 - 06/10/2019

Podcast #44 - 06/03/2019


Podcast #43 - 05/27/2019

Podcast #42 - 05/20/2019

Podcast #41 - 05/13/2019


Podcast #39 - 04/29/2019

Podcast #38 - 04/22/2019

Podcast #36 - 04/08/2019

Podcast #35 - 04/01/2019

March February January
December November October September August July

Podcast #1 - 07/06/2018

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