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Merchant Sales Podcasts:

Podcast - How the Coronavirus Pandemic Will Impact Portfolio Value and Residual

Published - March 30th, 2020

The COVID-19 (Coronavirus) pandemic has many ISOs and agents rethinking their sales strategies. James and Patti discuss ways to sell even as social distancing keeps many off the streets. Plus, they interview Joe Oglesby, President of Premier Processing Systems, on how the pandemic could impact portfolio valuations and ISO acquisitions.

Podcast - How to Help Restaurants with Online Ordering

Published - March 23rd, 2020

The coronavirus is impacting restaurants. You can help your small business community. In this special episode, James shares a few tips for merchant sales representatives and ISOs on our approach to the Coronavirus pandemic and talks about the effect on the payments industry. Dave Humphrey, President at Bryte Payments talks about the unique challenge facing restaurants and how you can provide a risk free online ordering solution to help them stay in business and provide food to their customers.

Podcast - Turn Payments Data into Online Reviews with Text Marketing

Published - March 16th, 2020

Alex Bellini, Co-Founder of Fuze Financial, describes how ISOs can drive more value to their merchants with proven text-based customer review and marketing tools that integrate with any POS device. James explains why ISOs and agents need to understand state laws around cash discounting and surcharging, and educate their merchants on how to do it legally. And Patti reports on why faster payments aren’t making a beeline to the point of sale.

Podcast - Learn about selling check guarantee to big-ticket merchants

Published - March 9th, 2020

Travis Powers, Vice President of Partner & ISO Relations at CrossCheck, describes opportunities for selling check guarantee services to merchants transacting large-ticket purchases. Plus James wraps-up his series on Building a Merchant Sales Team, focusing on steps and strategies for activating sales reps. And Patti reports on upcoming changes to interchange rates.

Podcast - Scaling Up Your Small ISO

Published - March 2nd, 2020

Learn about challenges small ISOs face when scaling up, as well as tools and processes that can help. James and Patti kick off the discussion with Ben Griefer, COO at Maverick Payments. James offers additional insights, homing in on elements of a successful training strategy. And Patti reports on how banks and the card brands are seeing double-digit growth in interchange revenues.

Podcast - Leveraging Transaction Data for Social Media Marketing

Published - February 24th, 2020

Learn how to leverage POS data from Clover and other solutions for social media marketing with Adszy. In today’s episode, Jon Grayem from Adszy explains how his software allows your merchants to easily create facebook and Instagram ad campaigns and then track the ROI from in store purchases. James talks about agent recruiting and Patti talks about mobile and contactless payment trends.

Podcast - How to Survive & Thrive in Merchant Services

Published - February 17th, 2020

Industry Veteran Marc Beuchamp offers insights from his new book, Survive and Thrive in the Merchant Services Industry, and describes frameworks for agent success. James kicks off a series on ISO strategies for building successful sales teams, and Patti reports on the Federal Reserve’s latest payments study.

Podcast - Feet on the Street or Callers in the Seat

Published - February 10th, 2020

Discover elements of successful strategies for direct sales in the payments space. Plus Patti reports on surcharging trends in e-commerce. And James answers an agent’s question about selling to owner-operators, like barbers, auto repair shops and dentist offices.

Podcast - Selling POS Systems Optimized for Cash Discounting, Surcharging

Published - February 3rd, 2020

Nick Melnyk, Director of Business Development at Mynt, explains how Mynt POS systems can be optimized for most verticals. Best of all, Mynt’s feature-rich out-of-the box POS systems include support for cash discounting and surcharging. Upwards of 80% of merchants using Mynt POS systems offer cash discounts, he tells us. Plus James wraps up a mini-series on killer phone scripts with pointers on getting merchant commitments, and Patti reports on how retailers are challenging the card brands over EMV.


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Podcast #51 - 07/29/2019

Podcast #50 - 07/22/2019

Podcast #48 - 07/01/2019


Podcast #47 - 06/24/2019

Podcast #46 - 06/17/2019

Podcast #45 - 06/10/2019

Podcast #44 - 06/03/2019


Podcast #43 - 05/27/2019

Podcast #42 - 05/20/2019

Podcast #41 - 05/13/2019


Podcast #39 - 04/29/2019

Podcast #38 - 04/22/2019

Podcast #36 - 04/08/2019

Podcast #35 - 04/01/2019

March February January
December November October September August July

Podcast #1 - 07/06/2018

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