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Merchant Sales Podcasts:

Podcast - What SMBs Need from Payment Services Providers

Published - January 25th, 2021

"Making things easy makes for sticky merchants," says Eric Berstein, COO at ValorPaytech. Learn how ValorPayTech makes things easy for merchants with an omni-channel processor-agnostic payment acceptance solution that supports cash discounting. Plus Patti reports on year-end consumer spending, and James offers his take on interchange padding.

Podcast - Learn How to Forge ISV Relationships & Sell to Attorneys

Published - January 11th, 2021

There's a lot of value to be gained from partnering with independent software vendors (ISVs), "but it needs to be a two-way street," says Cal Grant. Grant, a 15-year veteran of merchant services, has spent much of his career forging relationships with ISVs and is now Chief Revenue Officer at Caseroads, an ISV specializing in automating law offices. Learn first hand what ISVs are looking for from payment processing partners, and about opportunities for selling to law firms. Plus Patti updates listeners on the latest round of PPP loan funding, and James offers a how-to on predicting revenue streams from cash discounting merchants.

Podcast - Q&A Sessions on the Merchant Sales Podcast

Published - January 4th, 2021

In this special holiday episode of the merchant sales podcast, we are bringing you 3 recent Q&A sessions where James Shepherd talks with industry professionals about merchant cash advances, agent compensation and getting merchants off the fence.

Podcast - Building an ISO/MLS Powerhouse

Published - December 21st, 2020

Learn first hand how the Payroc team has built a merchant sales powerhouse. Plus get expert advice from James for selling on value. And Patti reports on how ill-prepared businesses with automated fuel dispensers are for the upcoming EMV compliance deadline, and discusses how ISOs and MLSs can turn this into an opportunity.

Podcast - Reboot PCI Compliance & Drive Up Revenues

Published - December 15th, 2020

Consumers’ personal information (PI) is under attack, rendering merchants vulnerable, but PCI compliance is only one part of the answer. Learn from Dr. Ross Federgreen, CEO at CSR Privacy Solutions, how ISOs and MLSs can update service offerings to help protect merchants handling PI, and create robust new revenue opportunities in the process. Plus Patti reports on the growing trend toward POS lending, and James explains why highly successful sales professionals new to merchant services should focus on cash discounting and terminal leasing.

Podcast - Cashing in on eCommerce Opportunities

Published - December 7th, 2020

Helping SMBs pivot to online sales is the next big opportunity in merchant services, says Keith Sampson, National Sales Director at North American Bancard. Keith and Grace Hwang of BigCommerce explain how the two firms are partnering to empower NAB’s sales partners to sell ecommerce services. Then James and Patti discuss opportunities for pitching online scheduling coupled with cash discounting to help small salon-type businesses weather the COVID storm, and Patti wraps up the podcast with a look at how ecommerce is driving sales this holiday shopping season.


Full Index Display


Podcast #152 - 09/13/2021

Podcast #151 - 09/06/2021

August July

Podcast #144 - 07/19/2021

Podcast #142 - 07/12/2021

Podcast #143 - 07/05/2021

June May April March February January

Podcast #118 - 12/21/2020

Podcast #117 - 12/15/2020

Podcast #116 - 12/07/2020

November October September August July June May April March February January
December November October September August July

Podcast #51 - 07/29/2019

Podcast #50 - 07/22/2019

Podcast #48 - 07/01/2019


Podcast #47 - 06/24/2019

Podcast #46 - 06/17/2019

Podcast #45 - 06/10/2019

Podcast #44 - 06/03/2019


Podcast #43 - 05/27/2019

Podcast #42 - 05/20/2019

Podcast #41 - 05/13/2019


Podcast #39 - 04/29/2019

Podcast #38 - 04/22/2019

Podcast #36 - 04/08/2019

Podcast #35 - 04/01/2019

March February January
December November October September August July

Podcast #1 - 07/06/2018

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