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Merchant Sales Podcasts:

Podcast - The Conversation Around Surcharging Has Shifted

Published - January 27th, 2020

The recent legal opinion overturning Oklahoma’s no-surcharge law leaves just 4 states with laws banning surcharges. Jonathan Razi, Founder & CEO of CardX and a Harvard-trained attorney, explains the implications. Plus James offers additional insights for creating Killer Phone Scripts.

Podcast - Focusing on Card Not Present in 2020

Published - January 20th, 2020

Find your niche and dominate your market in 2020. Jaron Rice shares why his local ISO is focusing on Card Not Present in 2020 and why you should find your niche as well. Patti talks about new MasterCard rules with free trials and James shares tips and strategies to get past the gatekeeper on the phone.

Podcast - Discover One Agent’s Secrets of Success

Published - January 13th, 2020

Donnie Troy describes how he’s been building a successful book of merchant business as a one-man show. Plus, James offers insights on developing killer phone scripts, and Patti reports on an American Express play for boosting merchant acceptance.

Podcast - Do Your Merchants Have "Terminal Illness"?

Published - January 6th, 2020

Smart Terminals are taking over Cash Discounting and Traditional Processing.

Dave Humphrey at Bryte talks smart terminals and the process of integrating Cash Discounting into POS Systems. Patti explains Kabbage Payments and how this new offer fits into the competitive landscape, and James gives tips on competing with Square, Stripe and other disruptive payment providers.

Podcast - How to Stay Competitive in the Changing Payments Landscape

Published - December 30th, 2019

Erik Nicholson from Card Connect on ISOs and Agents staying relevant as the payments industry evolves. In this episode, Erik Nicholson, SVP Partner Channel at Card Connect talks about the fast changing payments landscape and how agents and ISOs can stay competitive. Also, James shares specific tips on targeting small business owners with facebook ad funnels, and Patti explores payments trends from a recent Nielsen report.

Podcast - Learn Keys to Growing Your Business in 2020

Published - December 23rd, 2019

This week James offers encouragement for growing your agent and ISO portfolios in 2020. Recommendations include: embracing online marketing, getting out there and selling cash discounting, partnering with integrated solution vendors, and getting serious about sales training.

Podcast - Motivating Your Sales Team

Published - December 16th, 2019

John Johnson, Chief Development Officer at Approval Payment Solutions, shares strategies for motivating agents with powerful sales meetings. Plus, James kicks off a mini-series on killer sales scripts, and Patti reports on credit card surcharging developments.

Podcast - Learn to boost merchant retention with smart terminals

Published - December 9th, 2019

Guiseppi (Joey) Marzelli, Co-Founder of Boomtown, explains how ISOs and agents can drive stickier relationships across verticals with smart terminals, like Poynt. James describes how to create marketing funnels that work for merchant services. And Patti reports on credit and debit card fraud trends.

Podcast - Motivating Agents to Be Top Performers

Published - December 2nd, 2019

Learn how Sundance Payment Solutions works with new and experienced reps to build strong merchant relationships. "It's not just about getting deals boarded, but getting the underwriting done correctly," explains Erik Martinez, Director of Sales. Plus, James describes how ISOs can maximize sales team performance by getting top performers to shine. And Patti and James discuss cash & mobile payment trends.

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Full Index Display

2020
October September August July June May April March February January
2019
December November October September August July

Podcast #51 - 07/29/2019

Podcast #50 - 07/22/2019

Podcast #48 - 07/01/2019

June

Podcast #47 - 06/24/2019

Podcast #46 - 06/17/2019

Podcast #45 - 06/10/2019

Podcast #44 - 06/03/2019

May

Podcast #43 - 05/27/2019

Podcast #42 - 05/20/2019

Podcast #41 - 05/13/2019

April

Podcast #39 - 04/29/2019

Podcast #38 - 04/22/2019

Podcast #36 - 04/08/2019

Podcast #35 - 04/01/2019

March February January
2018
December November October September August July

Podcast #1 - 07/06/2018

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