San Ramon, Calif. — (December 3, 2019) — Lumin Digital, a PSCU company, announced that University of Illinois Community Credit Union (“UICCU”) has signed a multi-year agreement for Lumin Digital’s cloud-based platform as the credit union’s digital banking solution for retail banking and bill payment. UICCU will have more than 21,000 active users on the platform, which is slated to go live in spring 2020.
Founded in 1932 and based in Champaign, Ill., UICCU is dedicated to providing friendly and efficient service to its members. This commitment was at the forefront of UICCU’s search for a digital banking partner, and the credit union found a fit in Lumin Digital.
“The UICCU team was committed to finding a true digital partner that cared about the credit union’s initiatives and could also deliver the right solutions to its members,” said Jeff Chambers, president of Lumin Digital. “We are extremely pleased that UICCU selected Lumin Digital as its digital banking solution, as we not only know and recognize the importance of providing members with a personalized, seamless experience, but we also hold and appreciate the same member-centric values.”
As a cloud-based digital banking platform built using modern, market-leading technology, Lumin Digital provides members with a tightly integrated and customized experience that rivals the offerings available from big banks. In creating a truly personalized journey, Lumin Digital helps credit unions better engage with their members, increase value and deepen relationships – all at secure speed.
“Our members work hard for their money and we believe in delivering the right tools to make it easy for them to use their money how, where and when they want to,” said Kate Rogers, vice president of Digital & Payments at UICCU. “A critical component to achieve this is investing in a differentiated digital experience, and we searched for a provider who would collaborate with us to meet this goal. At UICCU, we value engaged relationships with our partners and have high expectations of the service and solutions delivered. We are confident that Lumin Digital will provide that unique experience for our members.”
Unveiled at PSCU’s 2018 Member Forum, Lumin Digital continues to drive innovation in the digital banking space, differentiating themselves through technology built for human connection. Lumin Digital’s offering provides seamless access to a wide array of PSCU platforms and services, including card services, data analytics and contact center support. For more information, visit LuminDigital.com.
About Lumin Digital
Lumin Digital, a PSCU company headquartered in San Ramon, Calif., delivers digital banking solutions to credit unions across the United States. Founded by financial technology experts, Lumin Digital is working to redefine digital banking with its proprietary member engagement platform, providing credit unions with a solution that allows them to quickly and safely adjust to their member needs. Through the use of Lumin Digital’s member data and predictive analytics, credit unions have the ability to create custom experiences for members, creating a truly personalized journey that helps their members thrive while building a connected relationship. For more information, visit lumindigital.com.
PSCU, the nation’s premier payments CUSO, supports the success of 1,500 credit unions representing more than 3.8 billion transactions annually. Committed to service excellence and focused on innovation, PSCU’s payment processing, risk management, data and analytics, loyalty programs, digital banking, marketing, strategic consulting and mobile platforms help deliver possibilities and seamless member experiences. Comprehensive, 24/7/365 member support is provided by contact centers located throughout the United States. The origin of PSCU’s model is collaboration and scale, and the company has leveraged its influence on behalf of credit unions and their members for more than 40 years. Today, PSCU provides an end-to-end, competitive advantage that enables credit unions to securely grow and meet evolving consumer demands. For more information, visit pscu.com.
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Source: Company press release.