Boston, MA– May 13, 2019 – Semafone®, the leading provider of data security and compliance solutions for call and contact centers, will host its next webinar, “California Consumer Privacy Act: How Contact Centers Can Lead Compliance Efforts” at 1 p.m. ET on Thursday, May 23. Register for the webinar here: hubs.ly/H0hMjV30
Co-hosted with Thomas Chisena, data privacy expert and associate at Foley & Lardner LLP, this webinar will provide a blueprint to help contact centers prepare for the upcoming California Consumer Privacy Act (CCPA). With Semafone’s experience in contact center data security & compliance and Chisena’s expertise in cybersecurity & privacy issues, this webinar will explore the main points of the CCPA, what the provisions within the regulation mean and how they apply to your organization, as well as provide an action plan of data security best practices to help contact centers comply with the new regulation.
What: “California Consumer Privacy Act: How Contact Centers Can Lead Compliance Efforts”
When: 1 p.m. ET on Thursday, May 23rd
Presented By: Thomas Chisena, Associate, Foley & Lardner LLP; Aaron Lumnah, Senior Manager of Demand Generation at Semafone
What attendees will learn:
· The main provisions in the CCPA, what they mean, and how they apply to your company
· Proposed amendments to the legislation that you need to pay attention to
· An action plan of data security best practices to help your contact center comply
Semafone provides software to contact centers so they can take personal data securely over the telephone. Semafone’s patented data capture method collects sensitive information such as payment card or bank details and social security numbers directly from the customer’s telephone keypad for processing. This prevents personal data from entering the contact center, which protects against the risk of fraud and the associated reputational damage, ensuring compliance with industry regulations such as PCI DSS.
The company was founded in 2009 and now supports customers in 26 countries on five continents. Semafone is vertically agnostic and its extensive customer base includes companies such as Aviva Canada, Amica Mutual Insurance, British Sky Broadcasting, Pethealth, Rogers Communications, Santander, Sutter Health and TVG.
Major investors of Semafone include Octopus Ventures and BGF (Business Growth Fund).
Semafone has achieved the four-leading security and payment accreditations: ISO 27001:2013, PA-DSS certification for Cardprotect its payment solution, PCI DSS Level 1 Service Provider and is a registered Visa Level 1 Merchant Agent. To learn more, visit www.semafone.com and follow us on LinkedIn, Twitter and Facebook.
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Source: Company press release.