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The Green Sheet Online Edition

July 25, 2022 • Issue 22:07:02

New Products

Run restaurants efficiently with all-in-one software platform

Product: NCR Aloha Cloud
Company: NCR Corp.

Technology provider NCR Corp. rebranded Silver Pro under the Aloha Brand as Aloha Cloud, giving the all-in-one cloud-based POS and restaurant management solution a fresh new look. The platform's handheld devices, friendly interface and fast funding capabilities enable restaurateurs to focus on running their restaurants, not their tech, stated Dirk Izzo, senior vice president and general manager, NCR Hospitality.

"Aloha Cloud is more than a name change," Izzo said. "Its visual interface has been reimagined for operators to servers to host and kitchen staff, who want technology that makes their jobs easier and is as simple to use as their mobile devices."

Describing Aloha Cloud as pleasing to the eye, Izzo said it uses an array of colors to visually align items and categories. This color coding makes it easier for management to train staff and for staff to deliver amazing guest experiences, he said.

Proven technology

Aloha has been a trusted brand known for reliability, speed and usability for 30 years, Izzo stated, adding that recent enhancements to the Aloha Cloud platform, such as contactless ordering and robust email marketing and loyalty tools, are designed to improve the guest experience.

Android-based Aloha Cloud runs natively on NCR hardware and is offered to customers as a service. The solution, Izzo noted, runs on both fixed and handheld devices, making it easy for staff to take orders and payments anywhere in the restaurant—from drive-through to tableside to the checkout counter.

Restaurants can manage their businesses from anywhere with Aloha Cloud by remotely accessing cloud-based configuration, management and back-office tools to make quick menu, pricing and staff updates, Izzo stated. Brands can also save time by creating menu items at the company level and applying them to each location to drive consistency in menus, he noted.

Comprehensive tools

Izzo pointed out that as a leading restaurant POS software provider, NCR is passionate about the restaurant industry, positioning Aloha Cloud as a reliable platform that provides all types of restaurants with a range of capabilities, features and benefits, including the following:

  • Contactless ordering, promotional tools: Help on-premises guests feel safer, and create email blasts to attract new guests, drive return visits and reward loyal fans of the brand.
  • Handheld portable devices: Empower staff to take orders and payments anywhere, increasing tips and improving the customer experience.
  • Back-office capabilities: Save time by updating menus and creating items at the company level for each location to drive brand consistency.
  • Reporting and analytics: Help brands understand performance with data-driven insights that reduce manual tasks and drive staff productivity.
  • Third-party delivery integrations: Manage marketplace orders directly from the POS, rather than doing so from a cluttered counter full of tablets.
  • Payment processing with faster funding: Access deposits faster with a one-day turnaround for merchant payout, even on weekends.

NCR subscription-based programs also provide concierge-level onboarding and 24/7 support and include both software and hardware as a service, enabling brands to easily evolve their technology.

Trusted partner

With more than 20,000 service professionals, NCR can deploy, manage, monitor and maintain a restaurant's technology suite, whether it's NCR's or not, Izzo stated. As a trusted partner, he added, NCR helps brands manage operations and reduce total cost of ownership. "Few companies have the software architecture, breadth of services and flexible commercial models that NCR does, all of which allow us to offer technology as a service," Izzo said. "We know brands need tech that works seamlessly, is always on and is easy to manage at both the corporate and franchisee levels." end of article

Website: www.ncr.com Contact: media.inquiry@ncr.com

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