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Table of Contents

Lead Story

Turbulence expected for 1099-K reporting, be prepared

News

Industry Update

Washington takes a second look at Durbin

Big card brands, big banks hit with more antitrust suits

CEOs advise wait and see at ETA forum

Update feeds need for more PTS guidance

Features

Legislative update, November 2011

Five key lessons e-commerce merchants can learn from the 2010 holiday season

Michael Duffy
Chase Paymentech Solutions LLC

Research Rundown

Give, inspire and flourish

Selling Prepaid

Prepaid in brief

Union Privilege makes savings a plus

Holiday gift cards get personal

Views

ISOs and the new frontier of payments

Brandes Elitch
CrossCheck Inc.

Education

Street SmartsSM:
Agent training - more than taking a test

Bill Pirtle
C3ET Credit Card Consortia for Education & Training Inc.

When big money meets small ISOs

Adam Atlas
Attorney at Law

Country-specific alternative payments

Caroline Hometh
RocketPay LLC

Visa to eliminate PCI DSS requirements with EMV - not

Linda Grimm
Linda Grimm Consulting

How does a credit card salesperson learn to sell POS?

Jerry Cibley
United Bank Card Inc.

PR and press release basics

Peggy Bekavac Olson
Strategic Marketing

Managing infrastructure in a virtual world

Tim Cranny
Panoptic Security Inc.

Caution: Assumptions ahead

Jeff Fortney
Clearent LLC

Company Profile

POS Portal Inc.

New Products

TIN matching simplified

TIN Matching Service
SecurityMetrics Inc.

Authenticate and process with one touch

OneTouch Mobile Payment
Admeris Payment Systems Inc.

Inspiration

Choose to be grateful

Departments

Forum

Resource Guide

Datebook

A Bigger Thing

The Green Sheet Online Edition

November 14, 2011  •  Issue 11:11:01

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Inspiration

Choose to be grateful

There is a calmness to a life lived in gratitude, a quiet joy
- Ralph H. Blum

As the Thanksgiving holiday approaches in the United States, the nation turns toward gratitude, at least for a little while. People prepare scrumptious turkey dinners for family and friends and enjoy each other's company. Some folks go around the table before the meal and ask each person to mention something he or she is grateful for; others give thanks privately in their own way.

The ways to mark the holiday are as varied as the people of this great land. It's good to remember, though, that giving thanks need not be limited to one day per year.

In fact, it's a good idea to focus on gratitude throughout the year. Why? Because research has shown that, compared to people who fail to be thankful for what they have, people who actively cultivate grateful thoughts tend to:

Cultivating gratitude

Those attributes sound good, don't they? You may already be enjoying the benefits of a life focused on gratitude and have a thing or two to teach others about the subject. If so, I hope you send an email containing your tips to editor@greensheet.com. We just might publish it in a future Forum section of The Green Sheet.

And if you'd like a little boost in this area, here are some ideas to help you more fully appreciate what you have:

Strengthening ties

I can't say that doing these things will immediately increase your residuals as an ISO or merchant level salesperson, but these actions can improve the quality of your life. And if you genuinely and actively appreciate your merchant customers, their positive regard for you will increase, your interactions will be more enjoyable and your relationships with them will be fortified. That is bound to benefit your business.

So appreciate what you have personally and professionally today and always, and revel in the bounty the world brings to your door.

Notice to readers: These are archived articles. Contact names or information may be out of date. We regret any inconvenience.

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Spotlight Innovators:

North American Bancard | USAePay | Impact Paysystems | Electronic Merchant Systems