Please Login
Username
Password

Register Today!

---

Lead Story

Learning the ISO lingo

QSGS

Quick Summary Green Sheet

News

GS Online: 4.2 million and climbing ...

MWAA 2007: Security, depth and rock-and-roll

VeriFone corners NYC taxi business

Who's minding the small-business store, Visa wants to know

TMS, AMS settle their grudge

Congress grills warring parties on interchange

Features

AgenTalk^SM:
David E. Hanlin Jr.

Dark cloud shrouds ATM ISOs in Sunshine State

Missy Baxter
ATMmarketplace.com

Views

On queue: Self-service card payments come of age

Paul Rasori
VeriFone

Breached security: The buck stops where?

Grant Drummond
Ingenico

Education

Street Smarts^SM:
Demand defrays doubts about costly cash advance

Dee Karawadra
Impact PaySystem

Perfect storm of acquirer liability averted

Theodore F. Monroe and Bradley Cebeci
Attorneys at Law

Size up your sales pitch

Marcelo Paladini
Cynergy Data

P-cards: The payoff is palpable

Aaron Bills
3Delta Systems Inc.

Small shops under the PCI gun

Michael Petitti
AmbironTrustWave

Company Profile

Money Movers of America Inc.

New Products

It's hues to you

POS Supply Solutions Inc.
Colored paper rolls

Outsource the chargeback confusion

ChargebackAudit LLC
Chargeback Dispute Management System

Inspiration

You are the sunshine of your life

Miscellaneous

ISOMetrics:
Prepaid cards: An obsolescent evolution?

Departments

Forum

Industry Update

Resource Guide

Datebook

August 13, 2007   •  Issue 07:08:01

Outsource the chargeback confusion

Product: ChargebackAudit LLC
Company: Chargeback Dispute Management System

hargeback. In the payments industry, it's a four-letter word. Beyond a doubt, chargebacks are like migraines for merchants and the ISOs and merchant level salespeople (MLSs) who serve them.

But what's the alternative? Give up on the receipt tracking and transaction monitoring required to fight chargebacks, and lose money as a result?

That's not realistic. So, the only choice has been to endure the tedium and frustration of it all.

Maryland-based ChargebackAudit LLC has an alternative. The company's Chargeback Dispute Management System is Web-based and offers outsourced chargeback management services to ISOs, MLSs, processors and merchants.

The company's goal is to eliminate, or significantly reduce, chargeback losses by implementing measures to avoid unnecessary chargebacks, as well as enable merchants to quickly respond to chargebacks.

Services include:

• Case management: This service manages and tracks disputed cases from retrieval stages to arbitration. Clients receive e-mail updates. Online tracking is also available so merchants can keep tabs on cases 24/7. The company's Web site uses 128-bit secure sockets layer (SSL) encryption to protect all personal and business data.
• Help desk: Reps at the help desk field questions, recommending the best way to respond to specific chargeback cases. They also answer more general chargeback questions.
• Document review: Experts review business documents to evaluate whether they protect merchants against chargebacks. The review team also recommends any necessary changes.
• Audit: This consists of a comprehensive review of a merchant's business practices to spot areas that are vulnerable to chargebacks. Then, auditors help implement procedures to eliminate potential sources of chargeback losses.

ChargebackAudit is recruiting ISO and MLS partners who wish to outsource their dispute services. Partners earn commissions and monthly recurring revenue based on the levels of service merchants choose.

ChargebackAudit LLC 866-871-8304
www.chargebackaudit.com

---

Notice to readers: These are archived articles. Contact names or information may be out of date. We regret any inconvenience.

Back to Top