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Table of Contents

Lead Story

All aboard the processing train

News

Industry Update

Credit card spending increases

Reading the tea leaves on Apple and NFC

Weighing in on alternative payments

Trade Association News

Features

GS Advisory Board:
Game changers for 2011 - Part 2

ISOMetrics:
Salaries in the payments industry

A checklist for advertising effectiveness

Selling Prepaid

Prepaid in brief

Rewards expand with BillShrink

The value of stored-value for ISOs and merchants

Views

Bold steps needed on fraud front

Patti Murphy
The Takoma Group

Retaining merchants during a portfolio acquisition

Daniel Federgreen
Analyst

Education

Street SmartsSM:
POS systems, yea or nay?

Ken Musante
Eureka Payments LLC

Selling in the digital age

Dale S. Laszig
Castles Technology Co. Ltd.

The decreasing primacy of price

Theodore Svoronos
Merchant University

Referrals: Do you play the numbers game?

Bill Pirtle
MPCT Publishing Co.

Marketing basics

Nicholas Cucci
Network Merchants Inc.

Company Profile

VeriCheck Inc.

New Products

Upward mobility, no strings attached

Pay Anywhere
North American Bancard

An app to cinch the deal

POS Portal Mobile App
POS Portal Inc.

Inspiration

The fine art - and science - of selling

Departments

10 Years ago in
The Green Sheet

Forum

Resource Guide

Datebook

Miscellaneous

2011 Calendar of events

A Bigger Thing

The Green Sheet Online Edition

February 28, 2011  •  Issue 11:02:02

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Game changers for 2011 - Part 2

In the payments industry, one thing is certain: if you don't like the way things are, wait five minutes; everything will change. Whether influenced by global economies, legislation or advancing technologies, a sea change always seems to be taking place in our beloved industry.

To gain insight about industry changes most likely to influence the coming year, we asked our advisory board: What do you see as some of the biggest game-changers for 2011? How do you see them affecting the industry? How can merchant level salespeople (MLSs) work these factors into their game plans and keep ahead of the curve?

This article contains the second, and final, portion of their responses. The first segment was published in The Green Sheet, Feb. 14, 2011, issue 11:02:01. Many thanks to all who contributed to this dialogue.

Justin Milmeister
Elite Merchant Solutions

Dave Siembieda
CrossCheck Inc.

Theodore Svoronos
Merchant University

Spotlight Innovators:

North American Bancard | USAePay | Humboldt Merchant Services | Impact Paysystems | Electronic Merchant Systems