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Table of Contents

Lead Story

The ACH, staking new channel claims

News

Industry Update

Tepid summer for many Gulf Coast merchants

Can the IRS legally attach levies to ISO reserve accounts?

Trade Association News

Features

GS Advisory Board:
Merchant retention, taking the initiative - Part 2

Selling Prepaid

Prepaid in brief

Dynamics of the youth card market

Gift cards: Value multiplier for merchants

Thom Aldredge
World Gift Card

Views

Securing a place for electronic payments

Patti Murphy
The Takoma Group

The allure of end-to-end encryption

Scott Henry
VeriFone Inc.

Uncle Sam might want to pin worker misclassification on you

Sarah Weston
Jaffe, Raitt, Heuer & Weiss PC

Education

Street SmartsSM:
Who will benefit when the Durbin Amendment dust settles?

Ken Musante
Eureka Payments LLC

The importance of PCI DSS compliance

Nicholas Cucci
Network Merchants Inc.

Is there any such thing as loyalty?

Nancy Drexler
SignaPay Ltd.

Need intelligence? Tap the feet on the street

Dale S. Laszig
Castles Technology Co. Ltd.

Succeeding at PCI compliance - Part 3: Implementing the rollout

Dawn M. Martinez
First Data Corp.

Global acquiring and fraud Q&A

Caroline Hometh
Payvision

Company Profile

Netcom PaySystem

New Products

RDC on the fly

QwikDeposit To Go
Bluepoint Solutions

Multipayment and multimedia at the POS

iSC350
Ingenico

Inspiration

Nothing fancy needed

Departments

10 Years ago in
The Green Sheet

Forum

Resource Guide

Datebook

A Bigger Thing

The Green Sheet Online Edition

July 26, 2010  •  Issue 10:07:02

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Merchant retention, taking the initiative - Part 2

We all know it's cheaper to hang onto existing customers than to acquire new ones. So, as ISOs and their partners struggle with economic uncertainties and changing consumer payment habits, customer stickiness becomes more important than ever. To find out what some of the best minds in our industry are doing to address this, we asked members of our advisory board the following:

Following is the second, and final, portion of their responses. The first segment was published in The Green Sheet, July 12, 2010, issue 10:07:01.

Tim McWeeney
WAY Systems Inc.


Justin Milmeister
Elite Data Processing Inc.
Jeffrey Shavitz
Charge Card Systems Inc.
Rick Slifka
Exec-Links LLC
Anna Solomon
FrontStream Payments Inc.
Scott Wagner
GO Direct Merchant Services Inc.

Notice to readers: These are archived articles. Contact names or information may be out of date. We regret any inconvenience.

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