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Table of Contents

Lead Story

Closing the door to backdoor breaches

News

Industry Update

Verizon study calls for improved PCI security

Marketplace Fairness Act to even score online, offline

Congressional payments caucus a positive for industry

CFPB takes on consumer lenders, card market

Transact 15 highlights global trends in payments

Features

Countering affiliate, aggregation fraud

Selling Prepaid

Innovation in gift card exchanges

Views

NACHA seeks seat at mobile payments tabl

Patti Murphy
ProScribes Inc

Mobilizing the sales force

What Sweden can teach us about the future of payments

Kirsty Tull
BillPro

Education

Street SmartsSM:
Let's share stories, grow our businesses together

Jeffrey I. Shavitz
Charge Card Systems

Exiting your business

Vicki M. Daughdrill
Small Business Resources LLC

Apple Pay & Samsung Pay Contrast

Differentiate and build trust to stand out

Jeff Fortney
Clearent LLC

Oral promises and ISO contracts

Adam Atlas
Attorney at Law

Company Profile

Field Guide Enterprises

New Products

All-in-One Mobile POS app

PayStand
PayStand

Remote device management for IoT era

SUSIAccess 3.0
AdvanPOS Technology Co., Ltd.

Inspiration

Let go or get dragged

Departments

Readers Speak

Resource Guide

Datebook

Skyscraper Ad

The Green Sheet Online Edition

April 13, 2015  •  Issue 15:04:01

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Inspiration

Let go or get dragged

Just the other day I saw a car bumper sticker that said: "Let go or get dragged." At first, I thought it might refer to an activity I remember from my youth. One summer, the more mischievous youngsters in the neighborhood starting secretly hitching rides from cars while riding their skateboards.

When a driver got into a parked car and put keys in the ignition, a boy, on his skateboard would crouch near the back bumper and grab hold. The car would slowly pull out, and the kid would be dragged behind on his skateboard, holding on until he decided the car was going too fast or he wiped out. It was, of course, extremely dangerous and something I would never encourage. But for such activities, the admonition to "let go or get dragged" makes sense.

However, it's not likely someone went to the trouble of printing bumper stickers just to discourage this reckless practice. No, whoever made them had a deeper message to impart. For me, the bumper sticker prompted some questions, such as: What is it that is dragging us back? How do we let go? How does all this relate to our work lives?

What's dragging us back?

I start there because it's good to know our constraints before we begin to think, and strategize, about letting go. Often, we create those constraints in our own brains. Here I'm talking about bad habits and negative thinking.

But constraints can also be external. These might come in the form of commitments we've made; laws and social conventions; and our personal relationships with colleagues, friends and family. Some of these constraints we can and should let go of; some we can't. Before deciding, it's best to know the difference.

How do we let go?

When we find something that we need to let go of, how exactly do we do it? No single answer can apply to everyone or serve as a universal panacea. It's more complicated than letting go of the bumper of a speeding car. It requires a sober assessment of constraints, the cultivation of new habits, an action plan and plenty of encouragement. Only then can we can make the personal changes we need to be more creative, productive and healthy individuals.

Consider, for example, workplace technology. It's changing all the time. Some of us don't make the effort to keep up, and this drags us back. We have to let go of the old program and install the new one, because if we don't, we might lose opportunities to connect with colleagues and better serve customers. On the other hand, reflexively adopting the latest iteration or model the moment it's released – or, worse, forcing this change on co-workers and customers – can cause real havoc. Change simply for the sake of change is dragging these people back; that's what they need to let go of.

"Let go or get dragged" is always sage advice, but it helps to know what's dragging you back and how you might let it go.

Notice to readers: These are archived articles. Contact names or information may be out of date. We regret any inconvenience.

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