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Letter from the editor




                                 ow does one define a con-         Let us help you
                                 cept as broad and elusive
                                 as transparency in digital
                      H commerce? So begins this                            with your
        issue's lead article, which points out that definitions
        vary across the commerce value chain. And that's a
        good thing. With the rise and dominance of digital
        commerce in the complex, dynamic payments sphere,      New Year’s Goals!
        no single definition will suffice. Sharing insights
        from industry experts, the article takes an in-depth
        look at how various sectors of the industry approach
        transparency, gaining clarity on such topics as every-
        where  commerce,  data  sharing,  lending,  payments,
        fee structures and policymaking.

        A push for transparency is evidenced in News Briefs
        herein, too. One story highlights the Consumer Fi-
        nancial Protection Bureau's proposal to create a pub-
        licly available registry of consumer financial services
        firms, including fintech providers, that run afoul of
        state and federal consumer protection statutes. An-
        other effort involves a new EU regulation that holds
        manufacturers, distributors and service providers ac-
        countable for device and network security, imposing
        fines of up to 15 million euros or 2.5 percent of annual
        revenues to non-compliant parties. In more celebra-
        tory news, the NRF's 2023 conference lauded resil-
        iency amid shifting consumer preferences; research
        indicates 2022 holiday sales rose 5.3 percent, driven   I’m working hard to help you increase
        by online transactions; a group of big banks is plan-
        ning a new digital wallet to compete with the likes of            your bottom line today!
        Venmo and PayPal; and merchants are fighting fraud
        with AI and automation.
                                                                   Customized advertising campaigns
        Contributors to this issue delve into both emerging
        and evergreen issues in payments, including how             to fit any size company and budget
        retailers are seeking ways to improve their custom-
        ers' shopping experiences by leveraging technology          • Spotlight Innovators’ pages
        to create personalized shopping experiences; the ad-           (frequently updated content)
        vantage  of not getting  discouraged  by  no  answers
        and instead viewing each no as one step closer to re-       • Print  options (various size options)
        ceiving a yes; why transparency or lack thereof, lead-      • Online options (website/twice month email)
        generation acquisition model, and risk of default and
        chargebacks are factors to consider when choosing a         • Resource Guide listing
        BNPL partner; signs that crypto is here to stay despite        (print/online/front page (option))
        crashing values and bankrupt exchanges leading to
        competing calls for government action; and how pay-         • Email Blasts (to GS readership)
        ment companies  can help stop traffickers  that take
        advantage of digital payment processing, regulatory         • Video (website)
        loopholes and fraudulent practices to commit crimes.
                                                                    • Bundle advertisng campaign discounts
        In addition to original articles written just for you, our   Rick Aston
        readers, we continue to provide company and prod-
        uct profiles, as well as updates on awards and other               Senior Media Partnership Specialist
        milestones, research, partnerships and acquisitions,
        and appointments in our realm. We will welcome                    707-284-1693
        your news at press@greensheet.com, and your feedback
        at greensheet@greensheet.com.
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