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ReadersSpeak

Facilitating contactless payments the world, and is now seeing an acceleration of contactless
interest and adoption because of a new focus on cleaner
ryan Penny, vice president of Network Policy at payments.
American Express, sent us a note about steps the
company has taken to support contactless pay- "A recent American Express survey of U.S. consumers found
B ments growth amid the COVID-19 pandemic. that not only is contactless use growing, but significantly
more U.S. consumers are saying that it's their preferred
"American Express has increased contactless transaction form of payment in this current environment," Penny
thresholds in 26 countries in the Caribbean, so that Card noted. (For more insights from this consumer survey, see
Members can make higher value contactless purchases https://amex.co/3787jOj.)
without entering their PIN," Penny wrote. "We have newly
raised the thresholds for contactless transactions from "Additionally, we are reminding merchants globally that
the equivalent of 25 USD to the equivalent of 100 USD in American Express does not require them to collect or
Caribbean countries including Aruba, Bahamas, Barbados, provide Card Members' signatures at the point of sale," he
Bermuda, Bolivia, Cayman Islands, Grenada, Saint Martin, wrote. "In 2017, Amex was the first network to announce
Haiti, Jamaica, St. Kitts, St. Lucia, Suriname, Trinidad & that our policy would make signatures optional globally
Tobago, Turks & Caicos, and more. (https://bwnews.pr/2Y48ytI). We are helping merchants to
program their payment terminals to no longer request a
"In total, American Express has now increased contactless signature, which reduces the use of a shared stylus, pen or
thresholds in 60 countries globally since the start of the finger on the touchscreen."
COVID-19 outbreak, in order to help merchants and
consumers who are looking for a faster, cleaner, safer way Your thoughts on contactless?
to pay while reducing physical contact at the point of sale." Is interest in contactless payments surging among your
merchants? If so, how are you helping to integrate contactless
Penny also pointed out that the company has supported into their POS environment? Share your thoughts on this
contactless payments for many years in countries around and other payments issues at greensheet@greensheet.com.

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