On the verge of its 18th anniversary, Impact PaySystem LLC is celebrating the company's growth from a few hundred merchant clients shortly after launching in 2001 to thousands of satisfied merchants today. The reason for this, according to the Memphis-based ISO's executive team, is that the enterprise as a technology company focused on creating systems to help the payments industry grow. And as the industry grows, so does Impact PaySystem.
"Our focus has moved from the traditional ISO product offering to a highly charged technology company," said Dee Karawadra, CEO of Impact PaySystem. "Bridging the gap between merchant processing services and this highly charged mobile business world we find ourselves in today, we have an in-house development team that is now focusing on application development for business owners who need to run their businesses from mobile devices or tablets."
Impact has invested heavily in developing technologies that assist agents, ISOs and financial institutions with running payment businesses, streamlining services and integrating platforms. These efforts have enabled Impact and its partners to discover new avenues of commerce and maintain long-standing relationships.
One notable development Impact PaySystem prides itself on is a solution known as the Proposal Wizard. This application was created to help Impact's partners quickly analyze complex information from merchant statements and estimate go-forward pricing during a proposal meeting. The application not only speeds up the review and approval processes, it also aides with making the sale, the company stated.
"One of the hurdles we have in this industry is training and getting the feet on the street and our partners ramped up," Impact PaySystem President, Emily Karawadra, said. "The Proposal Wizard for iPhone and Android devices reduces training time by half and generates an immediate proposal, leading to more closed deals."
Founded with an initial focus on petroleum merchants, Impact is no stranger to serving niche verticals. And over the past decade, the company's merchant portfolio has diversified significantly. It now currently serves organizations in the ecommerce, restaurant, retail, lodging and nonprofit sectors, among others.
"One way we differentiate ourselves is by focusing on niche markets," Dee Karawadra said. "We become the expert in areas we know, and then offer a variety of products needed to run businesses in these markets." Impact PaySystem sales partners can choose from a number of standard payment products and EMV (Europay, Mastercard and Visa) solutions, as well as specialty applications for mobile payment acceptance, same-day funding, integrated POS functionality, and more. In addition, the company offers unique products designed for the petroleum industry, hospitality and lodging establishments, and restaurants.
As part of a recent initiative focused on the restaurant industry, Impact developed the To Go Wizard product, which targets small restaurants. It also plans to release a new product that enables restaurant merchants to export their takeout menu to a mobile phone app or online ordering platform. This product enables true integration with the merchant's POS, and rewards and loyalty tracking systems, bringing new functionality to the restaurant industry, the company stated.
When it comes to sales partners, Impact PaySystem noted its comprehensive lineup of products and services, including training, online customer relationship management (CRM) access, competitive buy rates, flexible compensation options, and a superior merchant product and support model.
The company also helps merchant level salespeople (MLSs) who wish to pursue a successful ISO venture through a transition program that guides them through all the necessary steps to become a registered ISO. In addition, Impact provides new ISOs with tools for boarding and supporting merchants, as well as a CRM system that includes residual payouts.
"This is one area we'd hoped would be available when we became registered 18 years ago," Emily Karawadra said. "We decided to create a program to cultivate well-rounded ISOs within the industry that can successfully attract and nurture new agents."
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Company Profile originally appeared in
The Green Sheet Issue 180702
220601 - Nationwide Payment Systems
211102 - Kalamata Capital Group
210701 - Choice Merchant Solutions
200601 - Delta Payment Solutions
190802 - Credit.net, a division of Infogroup
190702 - Samsung Electronics America Inc.
181201 - Network Merchants LLC
180902 - MainStream Merchant Services Inc.
180801 - Century Business Solutions
180502 - Priority Payment Systems Northeast
180501 - Merchant e-Solutions Inc.
180301 - Wirecard North America
180201 - Sysnet Global Solutions Ltd.
171202 - Secure Cryptopayments
171002 - National Benefit Programs LLC
170902 - Frates Insurance & Risk Management
170901 - DCS Holdings Group LLC
170802 - Apogee Payment Systems LLC
170702 - Active Software & Hardware Systems
170701 - Veratad Technologies LLC
170502 - Frontline Processing Corp.
170501 - Platinum Choice Bancard LLC
170201 - Electronic Payments Inc.
161202 - International Bancard Corp.
161201 - CSR Professional Services Inc
161102 - Digitzs Solutions Inc.
161101 - Residual Sheriff LLC.
160801 - DigiPay: Solutions Inc
160702 - CreditCardProcessing.com
160201 - Lead Tracking Systems LLC
151202 - Benseron Information Technologies Inc.
151201 - CardWare International Inc
151101 - Lion Capital Group LLC
150801 - Topcreditcardprocessors.com
150702 - Vision Payment Solutions LLC
150601 - Conformance Technologies
150502 - Global Processing Systems
150402 - Mercantile Processing Inc.
150401 - Field Guide Enterprises
150302 - Signature Card Services
150301 - Premier Payment Systems Inc.
150201 - Humboldt Merchant Services
150102 - Expansion Capital Group LLC
141102 - National Merchants Association
141001 - Instant Credit Manager
140902 - Merchant Cash and Capital LLC
140701 - National Transaction Corporation (NTC)
140601 - Total Merchant Services
140501 - Nationwide Payment Solutions
140501 - BPC Banking Technologies
140301 - Meritus Payment Solutions
140201 - Process Pink Payments LLC
131202 - First American Payment Systems L.P.
131102 - Evo Payments International LLC
131001 - Live Reps Call Center
130901 - Regal Payment Systems LLC
130901 - The Merchant Solutions
130802 - North American Bancard LLC
130801 - Payment Logistics LLC
130702 - Plug n Pay Technologies Inc.
130601 - U.S. Merchant Systems LLC
130402 - National Processing Co.
130202 - Charge Card Systems Inc.
130202 - Layered Technologies Inc.
130102 - Glazer_Kennedy Insiders Circle LLC
121202 - American Microloan LLC
121102 - Keep in Touch Systems Inc.
121102 - Merchants Choice Payment Solutions
121002 - Washington Bancard Merchant Services LLC
120902 - Central Payment Co. LLC
120802 - Royal Merchant Holdings LLC
120801 - National Benefit Programs LLC
120602 - Cardinal Commerce Corp.
120601 - Veritrans Merchant Services LLC
120502 - ExecuTech Lease Group
120502 - The Small Business Authority
120402 - Chargeback Guardian Inc.
120401 - Electronic Payment Exchange
120301 - Complete Merchant Solutions LLC
120201 - CSR - Compliance Solutions and Resources
120102 - Alpha Card Services Inc.
111002 - Lead Source Call Center
111001 - First Annapolis Consulting Inc.
110902 - Point of Sale System Services Inc.
110901 - Sage Payment Solutions
110801 - Century Payments Inc.
110702 - Creative Vision Studio LLC
110702 - Network Merchants Inc.
110701 - Capital Access Network Inc.
110602 - eProcessing Network LLC
110602 - Moneris Solutions Inc.
110502 - Paragon Application Systems Inc.
110401 - Merchant Implementation Services
110301 - FrontStream Payments Inc.
101202 - CheckAlt Payment Solutions
101102 - Impact Payments Recruiting
101101 - Global Electronic Technology Inc.
101002 - TriSource Solutions LLC
100802 - Federated Payment Systems LLC
100801 - Voltage Security Inc.
100601 - NETSURION (formerly Vendor Safe Technologies)
100502 - Transaction Network Services Inc.
100402 - Secure Payment Systems Inc.
100401 - Elite Merchant Solutions
100302 - Retail Decisions Inc.
100102 - Payment Alliance International
091201 - Performance Training Systems Bankcard Boot Camp
091101 - Merchant e-Solutions Inc.
091002 - Whitehall Capital Advisors LLC
090901 - CoCard Marketing Group LLC
090801 - First National Merchant Solutions
090701 - checXchange Money Transfer Systems Inc.
090601 - Sterling Payment Technologies
090502 - Infinity Payment Systems
090501 - Merchant Cash and Capital
090401 - UseMyBank Services Inc.
090401 - Data Delivery Services Inc.
090302 - Velocity Merchant Services
090302 - Metro Merchant Services
090301 - Smart Transaction Systems Inc.
090301 - DCC Merchant Services USA LLC
090202 - TransFirst Holdings Inc.
090201 - ACH Payment Solutions
081202 - Affirmative Technologies Inc.
081201 - On-line Strategies Inc.
081101 - Vision Payment Solutions LLC
081002 - Veratad Technologies LLC
081001 - International Merchant Solutions LLC
080801 - GreenSoft Solutions Inc.
080702 - Smart Circle International
080601 - International Bancard Corp.
080502 - DRG Telemarketing Inc.
080501 - BCC Merchant Solutions
080402 - U.S. Merchant Systems
080401 - Greystone Business Resources Corp.
080302 - Transmedia Payment Services Ltd.
080102 - Sonoma Technical Support Services
071202 - Barclay Square Leasing Inc.
071102 - FirstView Financial LLC
071001 - Sage Payment Solutions
070902 - YourTownMall Business
070901 - Nxgen Payment Services
070802 - All card Processing-AAMonte-USA
070801 - Money Movers of America Inc.
070602 - Central Point Resources Inc.
070601 - Positive Feedback Software LLC
070502 - Premier Payment Systems
070501 - Amacai Information Corp.
070402 - National Bankcard Systems