Global POS manufacturer Ingenico Group has reported significant growth in its distribution and omnichannel service channels in recent years. To date, the France-based company founded in 1980 has deployed over 27 million POS terminals in 170 countries. And strategic acquisitions have solidified its position as an omnichannel service provider. "Ingenico acquired Ogone and GlobalCollect, two prominent e-payments companies, as well as other acquisitions along the way, which has allowed us to establish a clear, present, growing omnichannel strategy where we have in-store, mobile, unattended, and with these acquisitions, online payments," said Rod Hometh, Senior Vice President of Strategic Development at Ingenico Group North America.
In early 2016, Ingenico ePayments officially launched as the company's online and mobile commerce division. Ingenico noted that the division’s services include over 150 payment methods, mobile-optimized checkout made possible via Ingenico Connect's integration toolkit, data analytics supplied by Ingenico's Elevate business intelligence tool, fraud management services and cross-border commerce expertise, among others.
Assembling these strategic building blocks for the future has resulted in dynamic changes to the company’s revenue structure. According to Hometh, hardware represents about 70 percent of Ingenico's revenues today. Non-hardware services such as e-payments, processing, support, fraud protection and build out of distribution centers regionally comprise the remaining 30 percent.
POS hardware sales growth for Ingenico has been fueled, in part, by the U.S. migration to EMV (Europay, Mastercard and Visa) chip-enabled terminals. "We came to the migration having done it in 80 countries, so we were well prepared and able to secure business readily," Hometh said, noting that accelerated EMV adoption by smaller merchants will likely occur later this year and into 2018, a pattern evidenced in other global regions.
Operating behind the scenes, Ingenico Labs serves as the company's center for innovation. "It is a group of people and research area that does nothing but think about where payments are going to be in 2020, 2025 and beyond," Hometh said. He added that the company is working with other global innovators, mapping out the future.
One such innovation demonstrated during the 2016 Toronto International Film Festival was Ingenico's Connected Screen. Payment technology built into the digital billboard screen allows contactless payments via chip card or mobile wallet. Festivalgoers used the technology to purchase film tickets and other venue items.
Historically, Ingenico typically hasn’t sold directly to ISOs, but it has established an extensive distribution partner and acquiring channel network that ISOs can align with in the U.S. market and other regions for anyone interested in expanding internationally, Hometh said.
The company also emphasizes ease of configuration and meeting the individual needs of each retail segment. Ingenico introduced the Bluetooth-enabled Moby/3000 mobile POS smart card reader to help smaller merchants transition to EMV cost-effectively. The iSMP4 Companion enterprise-class mobile POS device, on the other hand, accommodates top-tier merchants with higher memory capacity and barcode scanner; it can also be semi-integrated.
ISOs and independent software vendors (ISVs) directly benefit from semi-integrated solution capabilities. "The technology allows an ISV to use one of our devices to gain EMV or secure encrypted transactions without having to completely modify the systems that they've already built," Hometh said. "The terminal talks to their POS system and their POS system stays out of PCI scope. They don't have to do a lot of coding and recertification of their solution."
Equally important is being able to integrate products and services that offer fluid movement across merchant channels. "We want to provide them a platform where somebody can start a sale online and finish it in a store, or start a sale in a kiosk and finish it on their mobile phone as they're somewhere down the block, and all the permutations of that," Hometh stated.
As part of that initiative, the Ingenico Marketplace makes it possible for developers to integrate very specific applications that benefit merchants at the POS.
Notice to readers: These are archived articles. Contact names or information may be out of date. We regret any inconvenience.
Sales Development Representative
Company Profile originally appeared in
The Green Sheet Issue 170302
220601 - Nationwide Payment Systems
211102 - Kalamata Capital Group
210701 - Choice Merchant Solutions
200601 - Delta Payment Solutions
190802 - Credit.net, a division of Infogroup
190702 - Samsung Electronics America Inc.
181201 - Network Merchants LLC
180902 - MainStream Merchant Services Inc.
180801 - Century Business Solutions
180502 - Priority Payment Systems Northeast
180501 - Merchant e-Solutions Inc.
180301 - Wirecard North America
180201 - Sysnet Global Solutions Ltd.
171202 - Secure Cryptopayments
171002 - National Benefit Programs LLC
170902 - Frates Insurance & Risk Management
170901 - DCS Holdings Group LLC
170802 - Apogee Payment Systems LLC
170702 - Active Software & Hardware Systems
170701 - Veratad Technologies LLC
170502 - Frontline Processing Corp.
170501 - Platinum Choice Bancard LLC
170201 - Electronic Payments Inc.
161202 - International Bancard Corp.
161201 - CSR Professional Services Inc
161102 - Digitzs Solutions Inc.
161101 - Residual Sheriff LLC.
160801 - DigiPay: Solutions Inc
160702 - CreditCardProcessing.com
160201 - Lead Tracking Systems LLC
151202 - Benseron Information Technologies Inc.
151201 - CardWare International Inc
151101 - Lion Capital Group LLC
150801 - Topcreditcardprocessors.com
150702 - Vision Payment Solutions LLC
150601 - Conformance Technologies
150502 - Global Processing Systems
150402 - Mercantile Processing Inc.
150401 - Field Guide Enterprises
150302 - Signature Card Services
150301 - Premier Payment Systems Inc.
150201 - Humboldt Merchant Services
150102 - Expansion Capital Group LLC
141102 - National Merchants Association
141001 - Instant Credit Manager
140902 - Merchant Cash and Capital LLC
140701 - National Transaction Corporation (NTC)
140601 - Total Merchant Services
140501 - Nationwide Payment Solutions
140501 - BPC Banking Technologies
140301 - Meritus Payment Solutions
140201 - Process Pink Payments LLC
131202 - First American Payment Systems L.P.
131102 - Evo Payments International LLC
131001 - Live Reps Call Center
130901 - Regal Payment Systems LLC
130901 - The Merchant Solutions
130802 - North American Bancard LLC
130801 - Payment Logistics LLC
130702 - Plug n Pay Technologies Inc.
130601 - U.S. Merchant Systems LLC
130402 - National Processing Co.
130202 - Charge Card Systems Inc.
130202 - Layered Technologies Inc.
130102 - Glazer_Kennedy Insiders Circle LLC
121202 - American Microloan LLC
121102 - Keep in Touch Systems Inc.
121102 - Merchants Choice Payment Solutions
121002 - Washington Bancard Merchant Services LLC
120902 - Central Payment Co. LLC
120802 - Royal Merchant Holdings LLC
120801 - National Benefit Programs LLC
120602 - Cardinal Commerce Corp.
120601 - Veritrans Merchant Services LLC
120502 - ExecuTech Lease Group
120502 - The Small Business Authority
120402 - Chargeback Guardian Inc.
120401 - Electronic Payment Exchange
120301 - Complete Merchant Solutions LLC
120201 - CSR - Compliance Solutions and Resources
120102 - Alpha Card Services Inc.
111002 - Lead Source Call Center
111001 - First Annapolis Consulting Inc.
110902 - Point of Sale System Services Inc.
110901 - Sage Payment Solutions
110801 - Century Payments Inc.
110702 - Creative Vision Studio LLC
110702 - Network Merchants Inc.
110701 - Capital Access Network Inc.
110602 - eProcessing Network LLC
110602 - Moneris Solutions Inc.
110502 - Paragon Application Systems Inc.
110401 - Merchant Implementation Services
110301 - FrontStream Payments Inc.
101202 - CheckAlt Payment Solutions
101102 - Impact Payments Recruiting
101101 - Global Electronic Technology Inc.
101002 - TriSource Solutions LLC
100802 - Federated Payment Systems LLC
100801 - Voltage Security Inc.
100601 - NETSURION (formerly Vendor Safe Technologies)
100502 - Transaction Network Services Inc.
100402 - Secure Payment Systems Inc.
100401 - Elite Merchant Solutions
100302 - Retail Decisions Inc.
100102 - Payment Alliance International
091201 - Performance Training Systems Bankcard Boot Camp
091101 - Merchant e-Solutions Inc.
091002 - Whitehall Capital Advisors LLC
090901 - CoCard Marketing Group LLC
090801 - First National Merchant Solutions
090701 - checXchange Money Transfer Systems Inc.
090601 - Sterling Payment Technologies
090502 - Infinity Payment Systems
090501 - Merchant Cash and Capital
090401 - UseMyBank Services Inc.
090401 - Data Delivery Services Inc.
090302 - Velocity Merchant Services
090302 - Metro Merchant Services
090301 - Smart Transaction Systems Inc.
090301 - DCC Merchant Services USA LLC
090202 - TransFirst Holdings Inc.
090201 - ACH Payment Solutions
081202 - Affirmative Technologies Inc.
081201 - On-line Strategies Inc.
081101 - Vision Payment Solutions LLC
081002 - Veratad Technologies LLC
081001 - International Merchant Solutions LLC
080801 - GreenSoft Solutions Inc.
080702 - Smart Circle International
080601 - International Bancard Corp.
080502 - DRG Telemarketing Inc.
080501 - BCC Merchant Solutions
080402 - U.S. Merchant Systems
080401 - Greystone Business Resources Corp.
080302 - Transmedia Payment Services Ltd.
080102 - Sonoma Technical Support Services
071202 - Barclay Square Leasing Inc.
071102 - FirstView Financial LLC
071001 - Sage Payment Solutions
070902 - YourTownMall Business
070901 - Nxgen Payment Services
070802 - All card Processing-AAMonte-USA
070801 - Money Movers of America Inc.
070602 - Central Point Resources Inc.
070601 - Positive Feedback Software LLC
070502 - Premier Payment Systems
070501 - Amacai Information Corp.
070402 - National Bankcard Systems