More than 50,000 U.S. merchants, from Fortune 500 companies to small and midsize businesses (SMBs), process payments through CardConnect, a family-run payment processing and technology services provider since 2006. According to the company, it now has over 100 employees who support its growing network.
"My oldest brother, Brian, started the company and my brother Jeff is the current CEO," said Patrick Shanahan, Chief Operating Officer at CardConnect. Through a series of acquisitions, the company has sustained growth and advanced its technology initiatives.
With the 2012 acquisition of New Jersey-based Princeton Payment Solutions, now a division of CardConnect, large enterprise clients entered the fold. "They are a security ERP company that specializes in Oracle and SAP," Shanahan said. "They handle the transactions for customers like Adobe, New York Times, Barnes & Noble, and other Fortune 500 companies."
That same year CardConnect moved its headquarters from Cleveland to Philadelphia.
"Since we made the move, we've had tremendous growth," said Angelo Grecco, CardConnect Senior Vice President of ISO Sales. "And we've been able to refine and continually improve upon our support structure and the technology offerings that we have, where it's led us today to be in a great position to partner with agents that want to build a long-term portfolio."
Following the PPS acquisition, CardConnect expanded the proprietary platform it acquired to accommodate SMBs running virtual and physical POS systems. Shanahan said the security developed by PPS became the patented technology in use today. This includes two patents for tokenization that are integrated with its CardSecure enterprise-level encryption service and PanPad encrypted PIN entry device.
"Because we have what we consider the Rolls Royce of gateways and it was focused mainly on the security and tokenization for Fortune 500 companies, we worked really hard to bring that down to where it can work just as easily for the pizza shop, the coffee shop or small restaurant that comes through," Grecco said. "Our sales partners have the ability to go in and lead with security, which is something that is extremely important."
Point-to-point encryption and Payment Card Industry (PCI) Data Security Standard (DSS)- certified vault storage are also core components within the platform that are available to omnichannel merchants of all sizes, whether processing transactions from the web, call center, in-store terminal or mobile device, the company pointed out.
For ISOs and merchants alike, the company offers business-management tools. CardConnect's Co-Pilot ISO management tool is considered the backbone of the company. "It brings together the residual payment section for our agents, the customer service angle with the ticketing system and the transactional information for their merchants, so they can answer questions when needed," Grecco said, noting that an online application with digital signature simplifies boarding. A recent update to its Merchant Center portal incorporated dynamic batching, real-time funding reporting and PCI-compliance status capabilities. "It's an online reporting system for our merchants to reconcile their transactions, to run transactions through a virtual terminal and to manage their business with us," Shanahan said.
Merchants can auto-enroll in value-added products via the Merchant Center marketplace. Value-added offerings include SmartPay for businesses with recurring payments, the CardConnect Virtual Terminal and a fully integrated CardConnect Mobile suite. Its enterprise-grade mobile offering includes digital signature capture, receipt customization, inventory management, in-depth reporting, barcode scanner and 24/7 support. CardConnect offers ongoing training sessions through CardConnect University. "It's been a great vehicle for us to have weekly webinars, which anyone can access live," Grecco said. "We also have a library that allows access to previous recordings and information. Our focus and goal is to continue to deliver products that allow our sales partners to remain competitive and build strong portfolios."
According to CardConnect, its ISO and agent partners are able to "integrate with any ERP, business management application or online shopping cart that requires a secure, efficient payment gateway."
Notice to readers: These are archived articles. Contact names or information may be out of date. We regret any inconvenience.
Senior Vice President, ISO Sales
Company Profile originally appeared in
The Green Sheet Issue 150601
220601 - Nationwide Payment Systems
211102 - Kalamata Capital Group
210701 - Choice Merchant Solutions
200601 - Delta Payment Solutions
190802 - Credit.net, a division of Infogroup
190702 - Samsung Electronics America Inc.
181201 - Network Merchants LLC
180902 - MainStream Merchant Services Inc.
180801 - Century Business Solutions
180502 - Priority Payment Systems Northeast
180501 - Merchant e-Solutions Inc.
180301 - Wirecard North America
180201 - Sysnet Global Solutions Ltd.
171202 - Secure Cryptopayments
171002 - National Benefit Programs LLC
170902 - Frates Insurance & Risk Management
170901 - DCS Holdings Group LLC
170802 - Apogee Payment Systems LLC
170702 - Active Software & Hardware Systems
170701 - Veratad Technologies LLC
170502 - Frontline Processing Corp.
170501 - Platinum Choice Bancard LLC
170201 - Electronic Payments Inc.
161202 - International Bancard Corp.
161201 - CSR Professional Services Inc
161102 - Digitzs Solutions Inc.
161101 - Residual Sheriff LLC.
160801 - DigiPay: Solutions Inc
160702 - CreditCardProcessing.com
160201 - Lead Tracking Systems LLC
151202 - Benseron Information Technologies Inc.
151201 - CardWare International Inc
151101 - Lion Capital Group LLC
150801 - Topcreditcardprocessors.com
150702 - Vision Payment Solutions LLC
150601 - Conformance Technologies
150502 - Global Processing Systems
150402 - Mercantile Processing Inc.
150401 - Field Guide Enterprises
150302 - Signature Card Services
150301 - Premier Payment Systems Inc.
150201 - Humboldt Merchant Services
150102 - Expansion Capital Group LLC
141102 - National Merchants Association
141001 - Instant Credit Manager
140902 - Merchant Cash and Capital LLC
140701 - National Transaction Corporation (NTC)
140601 - Total Merchant Services
140501 - Nationwide Payment Solutions
140501 - BPC Banking Technologies
140301 - Meritus Payment Solutions
140201 - Process Pink Payments LLC
131202 - First American Payment Systems L.P.
131102 - Evo Payments International LLC
131001 - Live Reps Call Center
130901 - Regal Payment Systems LLC
130901 - The Merchant Solutions
130802 - North American Bancard LLC
130801 - Payment Logistics LLC
130702 - Plug n Pay Technologies Inc.
130601 - U.S. Merchant Systems LLC
130402 - National Processing Co.
130202 - Charge Card Systems Inc.
130202 - Layered Technologies Inc.
130102 - Glazer_Kennedy Insiders Circle LLC
121202 - American Microloan LLC
121102 - Keep in Touch Systems Inc.
121102 - Merchants Choice Payment Solutions
121002 - Washington Bancard Merchant Services LLC
120902 - Central Payment Co. LLC
120802 - Royal Merchant Holdings LLC
120801 - National Benefit Programs LLC
120602 - Cardinal Commerce Corp.
120601 - Veritrans Merchant Services LLC
120502 - ExecuTech Lease Group
120502 - The Small Business Authority
120402 - Chargeback Guardian Inc.
120401 - Electronic Payment Exchange
120301 - Complete Merchant Solutions LLC
120201 - CSR - Compliance Solutions and Resources
120102 - Alpha Card Services Inc.
111002 - Lead Source Call Center
111001 - First Annapolis Consulting Inc.
110902 - Point of Sale System Services Inc.
110901 - Sage Payment Solutions
110801 - Century Payments Inc.
110702 - Creative Vision Studio LLC
110702 - Network Merchants Inc.
110701 - Capital Access Network Inc.
110602 - eProcessing Network LLC
110602 - Moneris Solutions Inc.
110502 - Paragon Application Systems Inc.
110401 - Merchant Implementation Services
110301 - FrontStream Payments Inc.
101202 - CheckAlt Payment Solutions
101102 - Impact Payments Recruiting
101101 - Global Electronic Technology Inc.
101002 - TriSource Solutions LLC
100802 - Federated Payment Systems LLC
100801 - Voltage Security Inc.
100601 - NETSURION (formerly Vendor Safe Technologies)
100502 - Transaction Network Services Inc.
100402 - Secure Payment Systems Inc.
100401 - Elite Merchant Solutions
100302 - Retail Decisions Inc.
100102 - Payment Alliance International
091201 - Performance Training Systems Bankcard Boot Camp
091101 - Merchant e-Solutions Inc.
091002 - Whitehall Capital Advisors LLC
090901 - CoCard Marketing Group LLC
090801 - First National Merchant Solutions
090701 - checXchange Money Transfer Systems Inc.
090601 - Sterling Payment Technologies
090502 - Infinity Payment Systems
090501 - Merchant Cash and Capital
090401 - UseMyBank Services Inc.
090401 - Data Delivery Services Inc.
090302 - Velocity Merchant Services
090302 - Metro Merchant Services
090301 - Smart Transaction Systems Inc.
090301 - DCC Merchant Services USA LLC
090202 - TransFirst Holdings Inc.
090201 - ACH Payment Solutions
081202 - Affirmative Technologies Inc.
081201 - On-line Strategies Inc.
081101 - Vision Payment Solutions LLC
081002 - Veratad Technologies LLC
081001 - International Merchant Solutions LLC
080801 - GreenSoft Solutions Inc.
080702 - Smart Circle International
080601 - International Bancard Corp.
080502 - DRG Telemarketing Inc.
080501 - BCC Merchant Solutions
080402 - U.S. Merchant Systems
080401 - Greystone Business Resources Corp.
080302 - Transmedia Payment Services Ltd.
080102 - Sonoma Technical Support Services
071202 - Barclay Square Leasing Inc.
071102 - FirstView Financial LLC
071001 - Sage Payment Solutions
070902 - YourTownMall Business
070901 - Nxgen Payment Services
070802 - All card Processing-AAMonte-USA
070801 - Money Movers of America Inc.
070602 - Central Point Resources Inc.
070601 - Positive Feedback Software LLC
070502 - Premier Payment Systems
070501 - Amacai Information Corp.
070402 - National Bankcard Systems