Introduced to the payments industry when he was a college student, Taufiq Mithani focused initially on honing his sales skills and mastering the industry's complexities. Then, at the age of 20, he developed a business plan.
Convinced his son's plan was solid, Mithani's businessman father agreed to invest seed capital to launch The Merchant Solutions in 2006. "He had faith in me," said Mithani, who serves as Chief Executive Officer and Chairman of TMS. "One thing led to another, and we're doing extremely well right now."
Today, practices like making routine follow-up calls to ensure merchant satisfaction, are well ingrained in the TMS corporate culture, Mithani noted.
"We work to help businesses maximize partner profits and create consistent value and support to our merchants," he said. "This is our mission. Everything we do reflects this mission and the values that make it possible."
And TMS routinely bundles POS solutions based on agent preferences. The company offers over a dozen standard POS configurations for the retail sector and nearly as many in the restaurant sector.
TMS also provides virtual terminals and payment processing in multiple currencies depending on the sales channels and geographic regions merchants select. These choices can change as merchants establish and grow their businesses.
"We try to provide all the needed solutions for the merchant in-house, allowing them to have only one number to call when support is needed regardless of how they are set up," Mithani said. "We offer free POS systems, gift cards, gateway accounts, ACH [automated clearing house] billing, free terminal programs and website promotion."
The go-to source
In terms of a free, integrated systems offer, the TMS POS proprietary solution is installed free-of-charge as a service to retail and restaurant merchants who process payments through TMS. The basic system includes a touch-screen monitor, cash drawer and printer. Businesses may customize the system by adding such features as bar code scanners for retail establishments; remote printers and tablet devices can be bundled to help restaurants operate more efficiently.
"We also have online ordering that's integrated into the system as well," Mithani said. "When you set up a restaurant, [customers] can actually order from their phone and send that directly into the POS system."
Another service TMS provides is search engine optimization (SEO), to benefit both merchant level salespeople (MLSs) and merchants.
"If you're an agent that focuses on online accounts, gateway accounts, every online account needs SEO in order to drive traffic to their website," he said. "You can't just get a website and expect traffic to come to you. We will help you with that, and agents can actually get a revenue stream."
One reason for extending value-added services like SEO is the stickiness factor. "So a merchant who wants an online account, we're the merchant processor," he said. "We're also your gateway and your web guy.
"Instead of sending our merchants to so many different vendors, we're really trying to focus on getting all that in-house, so we can capture them from their websites to their social media marketing to advertising for their businesses and really become that one-house ISO."
Mithani said accomplishing this goal will require continued investment in the TMS programming division. "We're working on social media marketing through our POS system right now," he said. He added that over the next few years, the company will focus on developing new technologies in tandem with launching innovative products, so merchants will have a single source for all their vendor needs.
According to Mithani, the top five benefits for ISOs and MLSs who partner with TMS are its competitive split and bonus program, dedicated support team, flexibility in account control, innovative technology and updated programs, and a strong commitment to fulfilling business needs and building accounts.
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Company Profile originally appeared in
The Green Sheet Issue 130901
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211102 - Kalamata Capital Group
210701 - Choice Merchant Solutions
200601 - Delta Payment Solutions
190802 - Credit.net, a division of Infogroup
190702 - Samsung Electronics America Inc.
181201 - Network Merchants LLC
180902 - MainStream Merchant Services Inc.
180801 - Century Business Solutions
180502 - Priority Payment Systems Northeast
180501 - Merchant e-Solutions Inc.
180301 - Wirecard North America
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170702 - Active Software & Hardware Systems
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170501 - Platinum Choice Bancard LLC
170201 - Electronic Payments Inc.
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161101 - Residual Sheriff LLC.
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150401 - Field Guide Enterprises
150302 - Signature Card Services
150301 - Premier Payment Systems Inc.
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140601 - Total Merchant Services
140501 - Nationwide Payment Solutions
140501 - BPC Banking Technologies
140301 - Meritus Payment Solutions
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131202 - First American Payment Systems L.P.
131102 - Evo Payments International LLC
131001 - Live Reps Call Center
130901 - Regal Payment Systems LLC
130901 - The Merchant Solutions
130802 - North American Bancard LLC
130801 - Payment Logistics LLC
130702 - Plug n Pay Technologies Inc.
130601 - U.S. Merchant Systems LLC
130402 - National Processing Co.
130202 - Charge Card Systems Inc.
130202 - Layered Technologies Inc.
130102 - Glazer_Kennedy Insiders Circle LLC
121202 - American Microloan LLC
121102 - Keep in Touch Systems Inc.
121102 - Merchants Choice Payment Solutions
121002 - Washington Bancard Merchant Services LLC
120902 - Central Payment Co. LLC
120802 - Royal Merchant Holdings LLC
120801 - National Benefit Programs LLC
120602 - Cardinal Commerce Corp.
120601 - Veritrans Merchant Services LLC
120502 - ExecuTech Lease Group
120502 - The Small Business Authority
120402 - Chargeback Guardian Inc.
120401 - Electronic Payment Exchange
120301 - Complete Merchant Solutions LLC
120201 - CSR - Compliance Solutions and Resources
120102 - Alpha Card Services Inc.
111002 - Lead Source Call Center
111001 - First Annapolis Consulting Inc.
110902 - Point of Sale System Services Inc.
110901 - Sage Payment Solutions
110801 - Century Payments Inc.
110702 - Creative Vision Studio LLC
110702 - Network Merchants Inc.
110701 - Capital Access Network Inc.
110602 - eProcessing Network LLC
110602 - Moneris Solutions Inc.
110502 - Paragon Application Systems Inc.
110401 - Merchant Implementation Services
110301 - FrontStream Payments Inc.
101202 - CheckAlt Payment Solutions
101102 - Impact Payments Recruiting
101101 - Global Electronic Technology Inc.
101002 - TriSource Solutions LLC
100802 - Federated Payment Systems LLC
100801 - Voltage Security Inc.
100601 - NETSURION (formerly Vendor Safe Technologies)
100502 - Transaction Network Services Inc.
100402 - Secure Payment Systems Inc.
100401 - Elite Merchant Solutions
100302 - Retail Decisions Inc.
100102 - Payment Alliance International
091201 - Performance Training Systems Bankcard Boot Camp
091101 - Merchant e-Solutions Inc.
091002 - Whitehall Capital Advisors LLC
090901 - CoCard Marketing Group LLC
090801 - First National Merchant Solutions
090701 - checXchange Money Transfer Systems Inc.
090601 - Sterling Payment Technologies
090502 - Infinity Payment Systems
090501 - Merchant Cash and Capital
090401 - UseMyBank Services Inc.
090401 - Data Delivery Services Inc.
090302 - Velocity Merchant Services
090302 - Metro Merchant Services
090301 - Smart Transaction Systems Inc.
090301 - DCC Merchant Services USA LLC
090202 - TransFirst Holdings Inc.
090201 - ACH Payment Solutions
081202 - Affirmative Technologies Inc.
081201 - On-line Strategies Inc.
081101 - Vision Payment Solutions LLC
081002 - Veratad Technologies LLC
081001 - International Merchant Solutions LLC
080801 - GreenSoft Solutions Inc.
080702 - Smart Circle International
080601 - International Bancard Corp.
080502 - DRG Telemarketing Inc.
080501 - BCC Merchant Solutions
080402 - U.S. Merchant Systems
080401 - Greystone Business Resources Corp.
080302 - Transmedia Payment Services Ltd.
080102 - Sonoma Technical Support Services
071202 - Barclay Square Leasing Inc.
071102 - FirstView Financial LLC
071001 - Sage Payment Solutions
070902 - YourTownMall Business
070901 - Nxgen Payment Services
070802 - All card Processing-AAMonte-USA
070801 - Money Movers of America Inc.
070602 - Central Point Resources Inc.
070601 - Positive Feedback Software LLC
070502 - Premier Payment Systems
070501 - Amacai Information Corp.
070402 - National Bankcard Systems