Jason Richelson, founder and Chief Executive Officer of New York-based ShopKeep POS Inc., said he was inspired to create a cloud-based POS system while running his own business in 2008.
"I decided I couldn't deal with my Windows-based POS system," he said. "The software was great - it had all the features I wanted - but the problem was that my database kept crashing; the network would go down.
"Another problem was that because my system ran on a server, if I was off site or at another store, the POS data wasn't accessible.
"Those issues made me realize that things had to change. Also, there was a cost in downtime, server maintenance and networking support. I knew I wasn't the only one having these problems."
Richelson believed a cloud-based POS system would alleviate these problems for merchants. He looked for such a system but found it didn't exist. His solution - ShopKeep - uses simple, intuitive software on a cloud-based iPad platform that can be installed and ready to use in minutes, he noted.
"Nearly every industry had gone into the cloud except POS," Richelson said. "One of the reasons was that there wasn't good Internet access everywhere. That's not nearly as big of a problem today."
Recently, ShopKeep was the winner of the 2013 Technology Innovation of the Year Award given annually by the Electronic Transactions Association's Star Awards Committee. In addition, ShopKeep POS was selected to be one of only four companies included on the 2013 ETA Technology Tour.
According to ShopKeep, tablet-based POS technology is revolutionizing the modern cash register, providing retailers with a low cost, cloud-based service with all the functionality they need to run and manage their stores.
By combining ShopKeep with their existing offerings, ISOs and merchant level salespeople can offer an attractive end-to-end solution to their merchant customers that will keep them at the forefront of this revolution, gaining a tablet-based POS solution to take to market attached to their own credit card processing and value-added services.
Richelson pointed out that the ShopKeep POS system is nimble and can be configured for use with any credit card processing system. "Because we run on iPads, the training is minimal," he said. "Our software is designed to be so simple that training is completely easy. It's an intuitive product."
He also noted that the ShopKeep system solves the problem of lost sales and frustration due to downtime caused by finicky servers: if the Internet goes down, ShopKeep allows a merchant to continue to ring up sales during the outage. When the connection is restored, all sales information automatically syncs to the store's system.
Gone are the days when a merchant has to go into the back room and print reports from a server: with ShopKeep, ISOs can offer a system that provides easy access to real-time data on sales and inventory, the company said. Merchants can download ShopKeep's mobile app to their phones and hit refresh to view all updated data anytime and anywhere.
ShopKeep reported it has grown swiftly since the company's launch five years ago. Today there are 76 employees supporting businesses in the United States and Canada. According to Richelson, the ShopKeep system is slated to be in 250,000 locations by 2017.
ShopKeep's POS specialists provide and support all equipment necessary to use its system, including bar scanners, cash drawers, printers, iPads and stands, and encrypted credit card scanners. The team can also recommend vetted partners to set up merchant accounts for credit card processing.
Richelson emphasized that in addition to the ease and convenience of its system, ShopKeep offers a high level of support to its customers. "We have great reviews from our customers," he said. "They can call us any time day or night, and someone will answer the phone and help with any problem or issues they have."
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Company Profile originally appeared in
The Green Sheet Issue 130801
220601 - Nationwide Payment Systems
211102 - Kalamata Capital Group
210701 - Choice Merchant Solutions
200601 - Delta Payment Solutions
190802 - Credit.net, a division of Infogroup
190702 - Samsung Electronics America Inc.
181201 - Network Merchants LLC
180902 - MainStream Merchant Services Inc.
180801 - Century Business Solutions
180502 - Priority Payment Systems Northeast
180501 - Merchant e-Solutions Inc.
180301 - Wirecard North America
180201 - Sysnet Global Solutions Ltd.
171202 - Secure Cryptopayments
171002 - National Benefit Programs LLC
170902 - Frates Insurance & Risk Management
170901 - DCS Holdings Group LLC
170802 - Apogee Payment Systems LLC
170702 - Active Software & Hardware Systems
170701 - Veratad Technologies LLC
170502 - Frontline Processing Corp.
170501 - Platinum Choice Bancard LLC
170201 - Electronic Payments Inc.
161202 - International Bancard Corp.
161201 - CSR Professional Services Inc
161102 - Digitzs Solutions Inc.
161101 - Residual Sheriff LLC.
160801 - DigiPay: Solutions Inc
160702 - CreditCardProcessing.com
160201 - Lead Tracking Systems LLC
151202 - Benseron Information Technologies Inc.
151201 - CardWare International Inc
151101 - Lion Capital Group LLC
150801 - Topcreditcardprocessors.com
150702 - Vision Payment Solutions LLC
150601 - Conformance Technologies
150502 - Global Processing Systems
150402 - Mercantile Processing Inc.
150401 - Field Guide Enterprises
150302 - Signature Card Services
150301 - Premier Payment Systems Inc.
150201 - Humboldt Merchant Services
150102 - Expansion Capital Group LLC
141102 - National Merchants Association
141001 - Instant Credit Manager
140902 - Merchant Cash and Capital LLC
140701 - National Transaction Corporation (NTC)
140601 - Total Merchant Services
140501 - Nationwide Payment Solutions
140501 - BPC Banking Technologies
140301 - Meritus Payment Solutions
140201 - Process Pink Payments LLC
131202 - First American Payment Systems L.P.
131102 - Evo Payments International LLC
131001 - Live Reps Call Center
130901 - Regal Payment Systems LLC
130901 - The Merchant Solutions
130802 - North American Bancard LLC
130801 - Payment Logistics LLC
130702 - Plug n Pay Technologies Inc.
130601 - U.S. Merchant Systems LLC
130402 - National Processing Co.
130202 - Charge Card Systems Inc.
130202 - Layered Technologies Inc.
130102 - Glazer_Kennedy Insiders Circle LLC
121202 - American Microloan LLC
121102 - Keep in Touch Systems Inc.
121102 - Merchants Choice Payment Solutions
121002 - Washington Bancard Merchant Services LLC
120902 - Central Payment Co. LLC
120802 - Royal Merchant Holdings LLC
120801 - National Benefit Programs LLC
120602 - Cardinal Commerce Corp.
120601 - Veritrans Merchant Services LLC
120502 - ExecuTech Lease Group
120502 - The Small Business Authority
120402 - Chargeback Guardian Inc.
120401 - Electronic Payment Exchange
120301 - Complete Merchant Solutions LLC
120201 - CSR - Compliance Solutions and Resources
120102 - Alpha Card Services Inc.
111002 - Lead Source Call Center
111001 - First Annapolis Consulting Inc.
110902 - Point of Sale System Services Inc.
110901 - Sage Payment Solutions
110801 - Century Payments Inc.
110702 - Creative Vision Studio LLC
110702 - Network Merchants Inc.
110701 - Capital Access Network Inc.
110602 - eProcessing Network LLC
110602 - Moneris Solutions Inc.
110502 - Paragon Application Systems Inc.
110401 - Merchant Implementation Services
110301 - FrontStream Payments Inc.
101202 - CheckAlt Payment Solutions
101102 - Impact Payments Recruiting
101101 - Global Electronic Technology Inc.
101002 - TriSource Solutions LLC
100802 - Federated Payment Systems LLC
100801 - Voltage Security Inc.
100601 - NETSURION (formerly Vendor Safe Technologies)
100502 - Transaction Network Services Inc.
100402 - Secure Payment Systems Inc.
100401 - Elite Merchant Solutions
100302 - Retail Decisions Inc.
100102 - Payment Alliance International
091201 - Performance Training Systems Bankcard Boot Camp
091101 - Merchant e-Solutions Inc.
091002 - Whitehall Capital Advisors LLC
090901 - CoCard Marketing Group LLC
090801 - First National Merchant Solutions
090701 - checXchange Money Transfer Systems Inc.
090601 - Sterling Payment Technologies
090502 - Infinity Payment Systems
090501 - Merchant Cash and Capital
090401 - UseMyBank Services Inc.
090401 - Data Delivery Services Inc.
090302 - Velocity Merchant Services
090302 - Metro Merchant Services
090301 - Smart Transaction Systems Inc.
090301 - DCC Merchant Services USA LLC
090202 - TransFirst Holdings Inc.
090201 - ACH Payment Solutions
081202 - Affirmative Technologies Inc.
081201 - On-line Strategies Inc.
081101 - Vision Payment Solutions LLC
081002 - Veratad Technologies LLC
081001 - International Merchant Solutions LLC
080801 - GreenSoft Solutions Inc.
080702 - Smart Circle International
080601 - International Bancard Corp.
080502 - DRG Telemarketing Inc.
080501 - BCC Merchant Solutions
080402 - U.S. Merchant Systems
080401 - Greystone Business Resources Corp.
080302 - Transmedia Payment Services Ltd.
080102 - Sonoma Technical Support Services
071202 - Barclay Square Leasing Inc.
071102 - FirstView Financial LLC
071001 - Sage Payment Solutions
070902 - YourTownMall Business
070901 - Nxgen Payment Services
070802 - All card Processing-AAMonte-USA
070801 - Money Movers of America Inc.
070602 - Central Point Resources Inc.
070601 - Positive Feedback Software LLC
070502 - Premier Payment Systems
070501 - Amacai Information Corp.
070402 - National Bankcard Systems