The Culture of Innovation index, published Sept. 10, 2019 by ACI Worldwide and Ovum, maps approaches to innovation by different business sectors, including fintechs, merchants, corporates and financial institutions. Fintechs and retail banks that leverage real-time payments and transformative technologies scored highest in the study, researchers found.
“We wanted to understand what drives our audience of fintechs, merchants and corporates on the innovation front and what inputs and outputs put them ahead of the curve, from organic alignment of embracing technology to digitally-led businesses that foster innovation,” said Michael Grillo, vice president, merchant segment and solution marketing at ACI Worldwide.
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