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Wednesday, August 9, 2017

At half-million mark in U.S., ATMs undergoing reinvention

On the heels of news that between 475,000 and 500,000 ATMs are now operating in the U.S. market, the ATM Industry Association published an industry blueprint for next-generation ATMs. The blueprint was ratified by an international consortium of ATM deployers, vendors, suppliers and service-providers.

The milestone in the U.S. market came after years of stagnant growth, ATMIA noted, citing the likely reasons as a struggling economy, Windows updates and a complex EMV (Europay, Mastercard and Visa) migration.

"These numbers confirm what we have suspected in recent months," said ATMIA U.S. Executive Director, David Tente. "There is growing recognition of the important role that ATMs play in our payments system, and alongside of it, in a new wave of branch transformation that is sweeping through the banking industry."

The transformation includes new functionality coming to ATMs everywhere, ATMIA stated. "ATM deployers and manufacturers are coming together to embrace the next generation of ATMs, which will rely on app-based platforms for an enhanced user experience, improved security, and greater interoperability," ATMIA stated. "All of these factors will collectively drive accelerating growth in the ATM channel."

ATMIA Chief Executive Officer Mike Lee said, "In its 50th anniversary year, the ATM is reinventing itself. ATMIA pays tribute to an industry which is both highly productive and determined to stay relevant in the mobile Internet age. This blueprint is a method for future-proofing ATMs."

International collaboration

In the past two years, ATMIA has been preparing its members for the end of support for Windows 7, as well as devised detailed road maps for a migration to Windows 10, the organization said, adding that it also studied alternative operating systems such as Android through iexploratory work in the Next Generation ATM Architecture Committee.

"In 2016, a sub-committee of banks and independent deployers … formulated a vision for the future of ATMs from an operator’s perspective, producing an Industry RFI for next generation ATMs," ATMIA stated. "Then on 31st January, 2017, ATMIA sent a letter to the world’s leading ATM manufacturers, suppliers and service-providers … attaching the Industry RFI, requesting formal feedback by the end of March."

According to ATMIA, the RFI incorporated all key requirements and expectations of global operators, while being perfectly aligned with the converging consumer technologies reshaping the industry, including mobile banking apps, the Cloud, cardless ATM access, near field communication and biometric authentication.

"In addition, an international banking consultant and an ATM security expert were commissioned to check the draft blueprint for its compatibility with requirements for access to future ATMs by impaired users and with demands for E2E security for ATMs," ATMIA stated. "Finally, after this lengthy review process, ATMIA put together the global Consortium which has now ratified the blueprint."

Lee added, "There are dozens of thought leaders, committee chairs and ATMIA members in all regions to thank for this collaborative future-proofing exercise, but I would like to single out Peter Kulik and Rich Barron for awesome leadership in helping to bring this blueprint to fruition, they are true industry champions. This is a happy moment for the 3 million strong ATM industry, a milestone on the road to the next 50 years of world-changing technology."

ATMIA, a 10,000-member, nonprofit trade association representing the global ATM industry, launched a Global ATM Innovation portal on its website, www.atmia.com . The portal includes the blueprint and related resources. end of article

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