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Stories by Biff Matthews

110802 - Antiquated thinking could doom mobile payments at the POS

100502 - Stemming the attrition tide

100301 - Follow Wendy's for a winning combo

100201 - Merchant training:
Competitive advantage, potential game-changer

100101 - To checklist or not to checklist

091201 - Principles for success in 2010

091101 - Sell, rent, lease or give it away - what to do?

091001 - Portfolio conversions done right

090901 - A path for success when stakes are highest

090801 - Community counts

090701 - Where there's avarice, there should be ire

090601 - Bad things happen to good people

090501 - Protect merchants with the basics

090401 - Mobile payments? Not yet

090301 - Show me the residuals

090201 - Revisit that elevator speech

090101 - How to preserve self-regulation

081201 - Gear up now for PCI PED compliance

081101 - Give ACH a chance

081001 - When the pen is mightier than e-mail

080901 - Building relationships - priceless

080801 - Three-step systemization

080701 - Selling on spouse power

080502 - The beauty of systematic sales

080401 - Tick tock: Time to comply with PCI

080301 - Card stripes, prison stripes - security required

080102 - Have passion, success will follow

071102 - Stay ahead with a checklist

071002 - Coping with the credit crunch

070802 - Certify the good, blacklist the bad

070702 - A pandemic is sweeping POS terminals: Are you ready?

070602 - Kicking the horse we all rode in on

070502 - Help desk quality check

070402 - A blue route to green pastures



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