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Merchant Sales Podcasts:

Podcast - Creating a Next-Gen ISO

Published - October 25th, 2021

Get a behind the scenes look at how Stax (formerly Fattmerchant) worked with NMI to build a next-gen ISO, as James interviews Jacques Fu of Stax and Jen Sherman from NMI. And stick around after the interview for Patti’s report on new small business formations in time of Covid.

Podcast - Create Quality Merchant Leads

Published - October 18th, 2021

Discover how Rate Tracker, built by Adam Niec, helps ISOs and agents generate lists of quality leads. Then stick around for James’s advice on considerations that should precede decisions around rate increases, and Patti’s reporting on Covid-related changes in payments that have staying power

Podcast - Increase Margins by Offering Automated Email Marketing

Published - October 11th, 2021

Discover how TableCrunch helps ISOs and agents boost margins with an automated email marketing platform for Clover, Pax and Poynt merchants. You can also download a free ebook at ccsalepro.com/tablecrunch. Plus, James takes a question about generating leads through online marketing, and Patti reports on a security flaw involving Apple Pay wallets.

Podcast - Secret to Restaurant Integrations

Published - October 4th, 2021

It’s simple. Just swap at the printer cable, says Dickson Chu, CEO at Copper Inc. Plus James explains option selling, and Patti reports on a lawsuit involving ATM surcharges.

Podcast - Helping Restaurants Contain Rising Interchange Costs

Published - September 27th, 2021

Discover how Visa has boosted transaction costs for some restaurants without actually raising interchange. Kyle Morgan, CEO at MPI, explains how his company is doing to help restaurants deal with the seemingly subtle shifts in interchange pricing. And don’t miss Patti’s report on gift card trends, and James’s tips for getting past gatekeepers when calling on prospects.

Podcast - Helping Restaurants on Path to Recovery

Published - September 20th, 2021

Discover an innovative program, SimplePay Restaurant Revitalization Plan, that empowers ISOs and agents to help restaurants come back stronger from pandemic slowdowns. The program offers cash discounting, along with cash grants and marketing support, explains Ray Zak, SimplePay’s CEO. Plus, Patti reports on consumer spending plans, and James discusses cash discounting and surcharging compliance.

Podcast - Learn to Hit Grand Slams Selling B2B

Published - September 13th, 2021

B2B is a HUGE market opportunity, but if you’re selling just on price, “your hitting singles, not grand slams,” says Roger McNamara, President, Guide2Interchange. Discover how Guide2Interchange trains agents to be power hitters selling B2B. Plus, James has a tip for grabbing a merchant’s attention when cold calling, and Patti reports on potentially ominous stirrings in Washington.

Podcast - Text to Pay is Here to Stay

Published - September 6th, 2021

As demand for contactless commerce grows, text-to-pay has become a must-have for every ISO and agent toolkit. The upside is a new source of recurring revenue, explains Larry Talley, Founder & CEO at Everyware. Plus, Patti offers new consumer spending insights, and James explains why Apple Pay is poised for growth.

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December

Podcast #243 - 12/22/2023

November October

Podcast #238 - 10/21/2023

Podcast #237 - 10/09/2023

September August

Podcast #233 - 08/18/2023

Podcast #232 - 08/11/2023

Podcast #231 - 08/04/2023

July June

Podcast #228 - 06/30/2023

Podcast #227 - 06/23/2023

Podcast #226 - 06/19/2023

May April March February

Podcast #212 - 02/13/2023

January
2022
December November

Podcast #204 - 11/28/2022

Podcast #202 - 11/14/2022

October

Podcast #198 - 10/03/2022

September August

Podcast #193 - 08/29/2022

Podcast #191 - 08/01/2022

July

Podcast #190 - 07/25/2022

Podcast #189 - 07/18/2022

June May April March

Podcast #176 - 03/28/2022

Podcast #175 - 03/21/2022

Podcast #174 - 03/14/2022

Podcast #173 - 03/07/2022

February

Podcast #172 - 02/21/2022

January

Podcast #170 - 01/31/2022

Podcast #169 - 01/24/2022

2021
December

Podcast #165 - 12/20/2021

Podcast #164 - 12/13/2021

Podcast #163 - 12/06/2021

November

Podcast #162 - 11/29/2021

Podcast #160 - 11/15/2021

Podcast #159 - 11/08/2021

October

Podcast #158 - 10/25/2021

Podcast #157 - 10/18/2021

Podcast #155 - 10/04/2021

September

Podcast #153 - 09/20/2021

Podcast #152 - 09/13/2021

Podcast #151 - 09/06/2021

August July

Podcast #144 - 07/19/2021

Podcast #142 - 07/12/2021

Podcast #143 - 07/05/2021

June May April March February January
2020
December

Podcast #118 - 12/21/2020

Podcast #117 - 12/15/2020

Podcast #116 - 12/07/2020

November October September August July June May April March February January
2019
December November October September August July

Podcast #51 - 07/29/2019

Podcast #50 - 07/22/2019

Podcast #48 - 07/01/2019

June

Podcast #47 - 06/24/2019

Podcast #46 - 06/17/2019

Podcast #45 - 06/10/2019

Podcast #44 - 06/03/2019

May

Podcast #43 - 05/27/2019

Podcast #42 - 05/20/2019

Podcast #41 - 05/13/2019

April

Podcast #39 - 04/29/2019

Podcast #38 - 04/22/2019

Podcast #36 - 04/08/2019

Podcast #35 - 04/01/2019

March February January
2018
December November October September August July

Podcast #1 - 07/06/2018

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