Letters to
the Editor
Hi
Paul:
First, I want to
tell you how much I enjoy The Green Sheet. I read every issue cover
to cover. Thanks for providing such an informative
publication.
Money Tree, Inc.,
recently informed its reps (I am one) that it had sold part of its
portfolio to FUSA/Paymentech. How can I find out what the effective
date of the sale was and what multiple the sale was for, i.e., 25X,
30X, etc.?
Thank you for your
help.
David
David:
Unless they
disclose the multiple in a press release, which I doubt, you will be
left to ask them.
Paul H. Green,
Editor-In-Chief
Good
Morning:
I am working on an
article regarding checks in the retail industry for the Shrink
Prevention Breakthroughs newsletter. I am looking for statistics on
numbers of checks written versus electronic (ATM, credit) payments. I
am also interested in check writing trends. I am looking for
information covering trends for the last five years and also for the
next five years. If your study can provide me any information, I
would appreciate it.
Thank
you,
Christine M.
King,Trax Software & Consulting, Inc.
Christine:
I am attaching
the draft of our fifth Check Study. I believe that it will have some
information of value to you. Over the last few years, we have covered
a variety of different elements, from raw bank and federal check data
to retail, consumer, and loss information, as well as comparisons to
other payment mechanisms.
Hope this is of
some help.
Paul H. Green,
Editor-In-Chief
Dear
Paul:
Recently I sent
you a thank-you for your book, Good Selling!SMwhich is the Bible of the
industry. I am re-reading it today, as I need to. Thanks
again!
I have lost
several customers, which I know happens in our industry, and I
understand that "SW,SW,SW, Next!" is much needed to survive. But, in
this case, I have bent over backward for my merchants (especially the
ones who come back to me or send me business.)
How am I to
compete with Discover? They constantly send their MID numbers to me
late (three months) and sell their equipment for next to wholesale
prices. Now they have another company that will help their little
ploy to sell equipment at wholesale prices on a referral basis. I
know that the woman selling these through NBA is not the one at
fault, but why would Discover send these call-ins over to a wholesale
equipment provider? This rots, and should not be allowed in our
industry. If merchants can buy wholesale, we aren't making any
money!
This is not the
first time I lost to them and probably won't be the last time, but
this should be known.
Thanks,
Jill
Jill:
I have had a
number of similar messages from ISOs, and they all feel the same way:
that they should go out of their way to make merchants understand
that they really do not need Discover to be competitive. I will share
your message, and hopefully more will follow. You're right, their
marketing efforts stink.
Paul H. Green,
Editor-In-Chief
Hi:
This note is to
let you know how much we enjoy The Green Sheet, both the regular
edition and the quarterly glossy issue.
Merchants' Choice
Card Services
Hello:
Is it true that
address verification is used mostly for MO/TO merchants and not for
retail and restaurant segments? Is it true that many processors do
not support AVS ?
Thanks for your
help.
Sincerely,
Paul Hagan,
Schlumberger Test & Transactions
Paul:
Yes, you are
correct on both fronts. I know that a number of companies, including
TBR and eBit.net, Inc., from Hazlet, N.J. are planning to bring both
AVS and other bankcard validation/security to retail.
Paul H. Green,
Editor-In-Chief
Paul:
I have been asked
to provide a trend of the number of personal checks that have been
written at the point-of-sale (POS) over the last five years. I
noticed that the 1998 U.S. Check Study mentions several statistics on
retail checks on page 14, stating that checks currently account for
23 to 24% of retail sales.
Question: Do you
have any additional data that could assist me in my inquiry, such as
number of retail/POS checks written over the last five years, or
percentages of retail sales/number of total retail sales over the
last five years?
Any assistance
that you could offer me would be very much appreciated.
Thanks, Paul!!,
David Magnuson
David:
We have not
maintained any historical data on retail sales, which has always been
speculative, based on surveys. From survey data, both our own and
that of others, the percentage of retail sales continues to stay in
the same range over the last five years, varying greatly by type of
business.
Good
Selling!
Paul H. Green,
Editor-In-Chief
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